Evan Rothbauer
Woodbury
Summary
Dynamic and reliable professional with extensive experience in customer service. Proven ability to excel in fast-paced environments, showcasing strong multitasking and effective communication skills. Recognized for maintaining high cleanliness standards and delivering exceptional hospitality, ensuring customer satisfaction and loyalty.
Overview
4
4
years of professional experience
Work History
Bartender/Server
Northern Tap House
Maple Grove
11.2025 - Current
- Hired as an original team member for new store opening, helping build workflows and team culture from the ground up
- Engaged with new guests to provide excellent customer service and created regulars.
- Prepared unique house cocktails from bar recipes and served wine, draft and bottled beer.
- Advised guests on a diverse and vast tap list, describing flavor profiles, styles, and pairings to enhance customer experience.
Bartender/Server
Buffalo Wild Wings
03.2025 - 10.2025
- Provided prompt, friendly, and knowledgeable food and beverage service to guests in a fast-paced, high-volume environment.
- Took accurate orders, made menu recommendations, and ensured guests’ dietary preferences and allergies were communicated effectively.
- Mixed and served alcoholic and non-alcoholic drinks in accordance with standard recipes and responsible alcohol service laws.
- Managed bar inventory, restocked supplies, and maintained cleanliness and sanitation standards behind the bar and in the dining area.
- Handled cash, credit card, and POS transactions with accuracy, balancing cash drawers at the end of shifts.
Online Order Delivery
Walmart
11.2024 - 02.2025
- Accurately picked, packed, and prepared online orders for delivery, ensuring product integrity and timely fulfillment.
- Coordinated with delivery teams and third-party couriers to ensure efficient dispatch and on-time deliveries.
- Maintained clear communication with customers regarding order status, delivery timeframes, and any delays or issues.
- Verified order accuracy, processed returns or exchanges, and resolved delivery-related concerns in a professional and timely manner.
Online Grocery Associate
Walmart
08.2022 - 11.2024
- Accurately picked and assembled online grocery orders according to customer preferences and product availability.
- Ensured quality control by checking expiration dates, inspecting items for damage, and selecting freshest produce and meats.
- Operated handheld devices and store systems to manage order fulfillment and track inventory.
- Maintained a clean and organized staging area for orders to ensure efficient handoff to customers.
- Delivered orders to customers’ vehicles promptly and with a positive, friendly attitude.
Education
High School Diploma -
Cambridge-Isanti High School
Cambridge, MNSkills
- Strong multitasking
- Highly reliable
- Team player attitude
- Outgoing personality
- Customer service expertise
- Menu memorization
- Hospitality service expertise
- Salesmanship
- Changing beer kegs
- Aloha POS
- Toast POS
- Clear and effective communication
- Responsible alcohol service
- Cleanliness and hygiene
- Handling difficult customers
- Driven and Passionate
Timeline
Bartender/Server
Northern Tap House
11.2025 - Current
Bartender/Server
Buffalo Wild Wings
03.2025 - 10.2025
Online Order Delivery
Walmart
11.2024 - 02.2025
Online Grocery Associate
Walmart
08.2022 - 11.2024
High School Diploma -
Cambridge-Isanti High School