Evelyn Kepke-Schierhold
Buffalo
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Server
Applebee's
Buffalo
12.2024 - Current
- Provided friendly and efficient service to guests.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Served as a mentor to new servers on menu items and service standards.
- Handled customer inquiries and resolved concerns effectively.
- Promoted daily specials and upselling opportunities to enhance guest satisfaction.
Resident Assistant
The Glenn
Buffalo
04.2024 - 08.2024
- Assisted residents with daily living tasks and personal care needs.
- Maintained a safe and clean environment in residential rooms and communal areas.
- Coordinated emergency response procedures during crises.
- Communicated effectively with residents to address concerns and provide support.
Retail Sales Associate
Family Pathways Inc.
Princeton
06.2022 - 11.2022
- Assisted customers with product selection and inquiries.
- Processed sales transactions using point-of-sale systems.
- Stocked shelves and replenished merchandise as needed.
- Resolved customer complaints with empathy and professionalism.
Barista
Caribou Coffee
Princeton
01.2022 - 11.2022
- Operated cash register efficiently, handling cash and credit transactions accurately.
- Prepared and served high-quality coffee beverages while adhering to company standards.
- Collaborated with team members to streamline beverage preparation processes during peak hours.
- Provided professional phone demeanor when answering customer inquiries.
Education
High School Diploma -
Princeton Highschool
Princeton, MN06-2023
Some College (No Degree) - General Studies
St. Cloud Technical Community College
Saint Cloud, MNSkills
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Organizational skills
- Professional phone demeanor
- Emergency response
- Mentoring skills
- Sales techniques
- Positive and professional
Timeline
Server
Applebee's
12.2024 - Current
Resident Assistant
The Glenn
04.2024 - 08.2024
Retail Sales Associate
Family Pathways Inc.
06.2022 - 11.2022
Barista
Caribou Coffee
01.2022 - 11.2022
High School Diploma -
Princeton Highschool
Some College (No Degree) - General Studies
St. Cloud Technical Community College