Faisa Ahmed
St. Cloud,MN
Summary
Medical Laboratory Scientist and former Digital Pathology Technical Specialist with 7+ years of experience supporting laboratory information systems, test file build, validation, documentation through the Test Implementation Process (TIP), audits, digital pathology workflows, and middleware optimization. Skilled in Soft-LIS, WAM, CellaVision, and Sysmex middleware, with a strong record of improving system reliability, supporting regulatory compliance, and enhancing laboratory operations through information management solutions.
Overview
11
11
years of professional experience
Work History
Medical Laboratory Scientist (MLS)
CentraCare – Sartell Clinic
10.2022 - Current
- Perform chemistry, hematology, and microbiology testing in a high-volume setting.
- Serve as hematology resource and conduct competency assessments for technologists.
- Troubleshoot analyzers, QC issues, and workflow inefficiencies to support timely and accurate results.
Technical Specialist – Digital Pathology (LIS/Information Management Systems)
Mayo Clinic – Hematopathology Morphology Lab
09.2020 - 06.2022
- Supported Soft-LIS, WAM, CellaVision, LEMS, and related interfaces, including file build, rule logic, configuration, and workflow maintenance.
- Completed documentation, validation, and change tracking using the Test Implementation Process (TIP) for new assays, workflow updates, and LIS modifications.
- Led validation and implementation of CellaVision, reducing processing time and improving differential workflow efficiency.
- Partnered with IT and Sysmex teams to resolve interface issues, manage upgrades, and prevent workflow disruptions.
- Performed monthly, quarterly, and annual system audits ensuring rule accuracy and regulatory compliance.
- Authored SOPs, trained staff and pathologists, and provided high-level technical troubleshooting for LIS and digital pathology systems.
Medical Laboratory Scientist (MLS)
Mayo Clinic – Hematopathology Morphology Lab
06.2015 - 06.2022
- Performed high-complexity hematology, body fluid, and bone marrow analysis.
- Conducted internal CAP and NYS audits; supported external inspections and regulatory readiness.
- Investigated laboratory events and contributed to corrective action plans.
- Completed validation for Sysmex XN analyzers and middleware configuration updates.
Education
Bachelor of Science -
Mayo School of Health Sciences
05.2015
Bachelor of Science - Biomedical Science
St. Cloud State University
12.2013
Skills
- LIS & Middleware: Soft-LIS, WAM, CellaVision, LEMS, Sysmex middleware
- Technical: Test Implementation Process (TIP), file build, validation, rule logic, audit processes
- Data: Excel, SQL, reporting, trend analysis
- Regulatory: CAP, CLIA, NYS compliance
- Soft Skills: Troubleshooting, communication, collaboration, attention to detail
Timeline
Medical Laboratory Scientist (MLS)
CentraCare – Sartell Clinic
10.2022 - Current
Technical Specialist – Digital Pathology (LIS/Information Management Systems)
Mayo Clinic – Hematopathology Morphology Lab
09.2020 - 06.2022
Medical Laboratory Scientist (MLS)
Mayo Clinic – Hematopathology Morphology Lab
06.2015 - 06.2022
Bachelor of Science -
Mayo School of Health Sciences
Bachelor of Science - Biomedical Science
St. Cloud State University