Faiza Aman
Roseville
Summary
Work Ethic Earned the trust of management to work independently without supervision. Team Work Detailed oriented organize materials in a detailed and thoughtful way Operate complex medical equipment in the hospital. Effective Customer focused Organized equipment depending on use and area. Wonderful communication Communicated with co-workers to ensure that everyone has the equipment needed. Worked with frustrated or angry customers by turning the conversation to a positive and productive topic.
Overview
12
12
years of professional experience
Work History
Supply Distribution
Fairview Hospital
03.2011 - 10.2021
- Professionally assistance Nurses with any questions and concerns
- Delivering supply to the floors for the patients
- Organized and placed medical supply carefully on shelf
- Shipment, delivery, replenishment, cleaning medical equipment, put it on the shelve and supplies to the floor
- Provided coworkers with assistance.
- Organized equipment depending on use and area
- Communicated with co-workers to ensure that everyone has the equipment needed
- Ordering medical supplies
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
Gift-shop Cashier
Fairview Hospital
03.2010 - 03.2011
- Greeting customer, taking order through the phone, and deliver to the patient
- Maintain a clean and safe my work environment
- Putting merchandise neatly organized and able to handle cash
- Ability to work independently and effectively as a team member
- Actively work to ensure highest level of customer experience
- Wonderful communication and customer service skills
- A quick study and always willing to undergo training
- Work Ethic
- Earned the trust of management to work independently without supervision
- Team Work
- Detailed oriented
- Organize materials in a detailed and thoughtful way
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
Education
Associate of Science - Nursing
Minneapolis Technical College
Minneapolis, MNSkills
- Customer Service
- Resolve Nurses and Customer Issues
- Service Provider Communication
- Defective Product Removal and Disposal
- Materials Monitoring
- Supply Chain Distribution
- Hazardous Material Tracking
- Standards Documentation
- Maintenance and Repair Orders
- Inventory Supplies
- Safety Monitoring
- Customer Needs Assessment
- Quality Assurance
Timeline
Supply Distribution
Fairview Hospital
03.2011 - 10.2021
Gift-shop Cashier
Fairview Hospital
03.2010 - 03.2011
Associate of Science - Nursing
Minneapolis Technical College
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