FARUK AHMED
Minneapolis,MN
Overview
6
6
years of professional experience
Work History
Sales Coordinator
Gravie Inc.
08.2024 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Managed accounts to retain existing relationships and grow share of business.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Facilitated business by implementing practical networking techniques.
- Compiled and analyzed data to determine approaches to improve sales and performance.
Project Manager/Coordinator
Horizon Healthcare
08.2022 - 07.2024
- Established and maintained processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.
- Monitoring the daily progress of projects.
- Providing detailed updates to project managers or other stakeholders.
- Ensuring team members have the supplies and resources needed to complete their assigned tasks on time and within their budget limits.
- Organized reports, invoices, contracts, and other financial files for easy access.
- Planned meetings and organized project logistics.
- Performed billing and bookkeeping tasks.
- Ordering necessary office supplies.
- Developed and maintained partnerships with third-party resources, including vendors and researchers.
- Assigned and monitored resources to ensure project efficiency and maximize deliverables.
- Reported project outcomes and risks to the appropriate management channels and escalated issues, as necessary, according to the project work plan.
Academic Advisor
Twin Cities International Schools
08.2020 - 08.2022
- Provided academic, social, and emotional support to students.
- Assigned a cohort of students who achieved a minimum 82% increase in literacy resulting in 8 students ranking in the 99th percentile in academic growth.
- Regularly attended meetings and developed curriculum with fellow program advisors.
- Administered academic assessments and interpreted results to guide student academic planning.
- Demonstrated strong communication and interpersonal skills in interactions with students and colleagues.
- Participated in committees and task forces to improve student support services and policies.
- Maintained accurate records of student interactions and academic progress.
- Conducted workshops and seminars on career exploration and academic success strategies.
- Collaborated with faculty and staff to develop academic support programs and resources.
East Scholar
Augsburg University
01.2019 - 06.2021
- Led workshops on diversity and inclusion in the workplace.
- Led diversity and inclusion initiatives to promote equity and belonging in the workplace and higher education.
- Collaborated with senior leadership to create diversity goals and metrics.
- Served as a mentor for underrepresented students to support their academic advancement.
- Participated in diversity committees and student resource groups.
- Managed community outreach projects aimed at promoting religious understanding.
- Fieldwork experience in rural African communities conducting surveys and interviews.
Front Office Receptionist
Augsburg University
01.2019 - 05.2020
- Greet and welcome guests upon arrival.
- Answer, screen and forward incoming phone calls.
- Provide basic and accurate information in-person and via phone/email.
- Receive, sort and distribute daily mail/deliveries.
- Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges).
- Update appointment calendars and schedule meetings/appointments.
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- Assist with special projects as needed.
- Monitor and order office supplies.
- Assist with onboarding of new employees.
- Maintain a clean and organized reception area.
Education
Bachelor of Arts - Secondary Education
Augsburg University
Minneapolis, MN05-2021
Bachelor of Arts - MARKETING AND COMMUNICATIONS
Augsburg University
Minneapolis, MN01.2021
Skills
- Google Suits
- Skilled in Microsoft Excel
- Cross department Communication
- Self-Motivated
- Time Management/Organization
- Critical Thinking
- Data Compilation and Analysis
- Networking
- Goals and performance
- Customer communication
- Team building
- Strong enthusiasm
- Lead generation
- Customer engagement and support
- Workflow coordination
- Team collaboration
Awards
- Academic Dean's List, 2018, 2019
- East Program Academic Scholar, 2018, 2019, 2020, 2021
Languages
Arabic
Limited Working
English
Full Professional
Spanish
Limited Working
Somali
Full Professional
Timeline
Sales Coordinator
Gravie Inc.
08.2024 - Current
Project Manager/Coordinator
Horizon Healthcare
08.2022 - 07.2024
Academic Advisor
Twin Cities International Schools
08.2020 - 08.2022
East Scholar
Augsburg University
01.2019 - 06.2021
Front Office Receptionist
Augsburg University
01.2019 - 05.2020
Bachelor of Arts - Secondary Education
Augsburg University
Bachelor of Arts - MARKETING AND COMMUNICATIONS
Augsburg University
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