Farzana Khan

Collect rent -

Enforce lease agreement

Renew leases

Rent apartment

Do recertification

File eviction

Prepare budget

Audit file with compliance

• As a property manager in conducting regular inspections to maintain property standards and address any issues proactively.
• Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
• Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Do employees reviews
• Submit time sheet and approve ADP
• Walk property
• Managed work orders in timely manner

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Coordinated with legal counsel to resolve tenant disputes.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
• Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.

• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Do renewals
• Lead apartments
• Do showings
• Process move ins and move out .
• Performed audit with compliance
• Close work orders
• Help resident set up online portal for rent
• She renewal to subsidy
• Send late rent notice
• Collect rent
• Close work orders
• Follow up with resident complaints
• Answer phone in timely manner
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