Faysal Mohammed
Rosemount
Summary
Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in retail environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Rental Agent
HMO Management
11.2022 - 12.2023
- Assisted customers with vehicle rentals, including processing reservations, verifying documentation, and explaining rental agreements.
- Managed booking and return transactions for new and returning clients, ensuring accuracy and efficiency.
- Provided professional customer service by answering inquiries, resolving concerns, and recommending appropriate vehicle options.
- Conducted vehicle inspections before and after rentals to document condition and ensure company standards were met.
- Cleaned and detailed vehicle interiors and exteriors to maintain a high standard of presentation and customer satisfaction.
- Coordinated vehicle availability and prepared cars for timely pick-up and drop-off.
Caregiver/Teacher
Heaven Childcare
01.2023 - 06.2023
- Supervised and monitored a classroom of children, ensuring a safe, structured, and supportive learning environment.
- Attended to children’s daily needs, including personal care, emotional support, and maintaining overall well-being.
- Prepared and served meals and snacks in accordance with health and safety guidelines.
- Planned and facilitated age-appropriate daily activities to support social, cognitive, and physical development.
- Encouraged positive behavior and fostered a nurturing, inclusive classroom atmosphere.
- Maintained cleanliness and organization of the classroom to ensure a safe and engaging space for learning.
Customer Associate
Walgreens
01.2024 - 04.2024
- Provided friendly and efficient customer service in a fast-paced retail environment.
- Operated cash register and processed cash, credit, and debit transactions accurately.
- Assisted customers with product questions and store navigation.
- Stocked shelves and maintained organized, clean displays.
- Handled returns and exchanges in accordance with company policies.
- Supported daily store operations to ensure a positive customer experience.
Behavioral Therapist
Serenity Care Center
04.2024 - 11.2025
- Provided one-on-one support to children to help achieve behavioral and learning goals.
- Assisted with educational activities and skill development.
- Monitored behavior and tracked progress during sessions.
- Supported daily routines, including snacks and structured activities.
- Documented session details and progress in daily notes.
Education
High School Education -
Eagan High school
Eagan, MN05-2024
Skills
- Leadership
- Communication skills
- Sales (1 year)
- Customer service
- Time management
- Caregiver relations
- Client services
- Social skill development
- Observation
Certification
- Driver's License
Languages
English - Expert
Somali - Expert
Spanish - Beginner
Timeline
Behavioral Therapist
Serenity Care Center
04.2024 - 11.2025
Customer Associate
Walgreens
01.2024 - 04.2024
Caregiver/Teacher
Heaven Childcare
01.2023 - 06.2023
Rental Agent
HMO Management
11.2022 - 12.2023
High School Education -
Eagan High school