Felicia Mangroo
Lakeville
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and challenges to meet goals. Experienced with administrative support and effective communication. Can be very resourceful when needed.
Overview
4
4
years of professional experience
Work History
Office Assistant
Remax Advantage Plus
06.2023 - Current
- Answer telephone: handle multiple lines, redirect calls, and take messages
- Enter new listing information into the national database
- Schedule and confirm showing requests
- Follow systems to properly record and process earnest money, checks, and ALTA’s
- Upload files on our paperless system, Skyslope
- Understand the courier system for commission check distribution
- Build relationships with associates and greet guests with great customer service
Assistant Photographer
Sarah Chacos Photography
06.2022 - Current
- One on one contact work
- Organization and coordination
- Personal assisting
- Ensured proper care and maintenance of cameras, lenses, lighting gear, props, and other essential equipment.
- Developed strong rapport with clients through effective communication and attentive listening skills.
Nutrition Service Aide
Fairview Ridges Hospital
09.2022 - 01.2025
- Maintaining food safety standards
- Ensuring proper sanitation within the kitchen area
- Adhering to dietary restrictions and patient needs
- Inventory management
- HIPAA
Sales Associate Supervisor
Zumiez
08.2022 - 02.2023
- Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
- Conducted regular performance reviews for sales associates, setting clear expectations and goals for professional growth and development.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Cashier
Home Depot
10.2021 - 10.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the store.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Learned duties for various positions and provided backup at key times.
Supervisor
Erberts and Gerberts
03.2021 - 10.2021
- Monitored junior staff members throughout shifts.
- Maintained safety standards to ensure secure workplace for all employees and visitors.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Education
High School Diploma -
Lakeville South High School
06.2023
Skills
- Digital literacy
- Time management
- Adaptability
- Teamwork and decision making
- Effective communication
- Customer service
- Administration support
- Job security
Timeline
Office Assistant
Remax Advantage Plus
06.2023 - Current
Nutrition Service Aide
Fairview Ridges Hospital
09.2022 - 01.2025
Sales Associate Supervisor
Zumiez
08.2022 - 02.2023
Assistant Photographer
Sarah Chacos Photography
06.2022 - Current
Cashier
Home Depot
10.2021 - 10.2022
Supervisor
Erberts and Gerberts
03.2021 - 10.2021
High School Diploma -
Lakeville South High School
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