Felicitas Rios
Faribault
Summary
Dynamic leader and bilingual communicator with a proven track record of fostering safety and efficiency at Faribault Transportation. Skilled in problem-solving and conflict resolution, successfully managed a Baskin Robbins franchise, enhancing customer satisfaction and loyalty. Demonstrated exceptional dependability and professional acumen across diverse roles, including federal law enforcement, ensuring secure environments and promoting public safety. Hardworking individual, enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
23
23
years of professional experience
Work History
School Bus Driver
Faribault Transportation
08.2023 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
Franchise Owner
Baskin Robbins Ice Cream
01.2006 - 05.2021
- Managed daily cash flow effectively while adhering to company guidelines on deposits, expenditures, account reconciliations.
- Managed labor, inventory and overhead costs effectively to maintain business profitability.
- Recruited and trained high-quality staff, resulting in increased customer satisfaction and loyalty.
- Oversaw payroll, business planning and marketing for franchise operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Federal Police Officer
Federal Reserve Bank
06.2002 - 01.2006
- Providing a safe environment to bank employees and visitors
- Keeping bank perimeter clear on any threats
- Responding to incidents on bank property
- Providing emergency services
- Responding to medical emergencies
- Providing executive protection
- Assisting local police with investigations
- Meet monthly qualifications in firearms safety and marksmanship
Parking Enforcement Officer
City Of San Antonio
09.2001 - 06.2002
- Enhanced public safety by patrolling assigned areas and enforcing parking regulations.
- Wrote and issues citations or warnings to owners of vehicles.
- Responded to calls in both routine and emergency situations.
- Improved traffic flow through diligent monitoring and enforcement of parking restrictions.
- Supported special events by managing temporary no-parking zones and directing traffic as needed.
- Reduced illegal parking incidents by issuing citations for parking violations in a timely manner.
Education
Criminal Justice
San Antonio College
San Antonio, TXHigh School Diploma -
Edgewood High School
San Antonio, TXSkills
- Dependable and reliable
- Effective communication skills
- Problem solving
- leadership
- Bilingual
- Teamwork
- Conflict resolution
- Self motivated
- Safety-focused
- Professional
Bilingual (English and Spanish)
Ability to write, read, understand and speak both languages fluently.
Timeline
School Bus Driver
Faribault Transportation
08.2023 - Current
Franchise Owner
Baskin Robbins Ice Cream
01.2006 - 05.2021
Federal Police Officer
Federal Reserve Bank
06.2002 - 01.2006
Parking Enforcement Officer
City Of San Antonio
09.2001 - 06.2002
Criminal Justice
San Antonio College
High School Diploma -
Edgewood High School
Similar Profiles
Marianne BrooksMarianne Brooks
Office/ Trainer/ Tester/ Safety Educator at Faribault TransportationOffice/ Trainer/ Tester/ Safety Educator at Faribault Transportation
Abdirahman HarunAbdirahman Harun
Food Server at Faribault MosqueFood Server at Faribault Mosque
Angela MurphyAngela Murphy
License Bureau Deputy Registrar at Faribault County-Blue Earth, MNLicense Bureau Deputy Registrar at Faribault County-Blue Earth, MN