Felicity Ristow
Cambridge
Summary
Results-driven Assistant Store Manager with expertise in inventory management, team collaboration, and problem-solving. Proven ability to enhance operational efficiency and customer satisfaction through strategic decision-making and effective solutions.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Assistant Store Manager
Aldi Foods
Pine City
01.2025 - Current
- Oversaw inventory management and stock replenishment procedures.
- Collaborated with team members to improve service efficiency during peak hours.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Identified areas of operational inefficiency and implemented solutions to streamline processes.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Organized weekly meetings with department heads to review progress on key objectives.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Assistant Store Manager
Arby's Restaurant
Cambridge
01.2021 - 12.2024
- Assisted in managing daily operations and staff schedules.
- Trained new employees on customer service and food safety protocols.
- Oversaw inventory management and stock replenishment procedures.
- Implemented store promotions and maintained visual merchandising standards.
- Collaborated with team members to improve service efficiency during peak hours.
- Monitored employee performance and provided constructive feedback regularly.
- Ensured compliance with health regulations and safety standards consistently.
- Managed the day-to-day operations of the store, including customer service, inventory management.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
Home School
Scandia, MNSkills
- Inventory management
- Visual merchandising
- Sales reporting
- Financial analysis
- Customer relationship management
- Operational planning
- Problem solving
- Team collaboration
- Strategic thinking
Certification
- ServSafe certified
Timeline
Assistant Store Manager
Aldi Foods
01.2025 - Current
Assistant Store Manager
Arby's Restaurant
01.2021 - 12.2024
Home School