Felix Gitonga
Savage
Summary
Dynamic professional with a proven ability to adapt across diverse environments, seeking opportunities to leverage extensive experience and enhance skill sets. Demonstrated success in tackling challenges and driving results through innovative problem-solving and effective collaboration. Core competencies include strategic planning, project management, and cross-functional teamwork.
Overview
12
12
years of professional experience
Work History
Assistant Coach
PAL Management
Burnsville
08.2021 - 12.2026
- Monitored cash handling procedures to ensure accuracy and compliance.
- Oversaw daily store operations encompassing customer service, inventory management, and staff scheduling.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Formed and sustained strategic relationships with clients.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Directed teams in planning, implementing, and executing merchandising initiatives to enhance business efficiency.
Medical Device Assembler
Boston Scientific
Maple Grove
07.2021 - 09.2023
- Participated in team meetings to discuss workflow improvements and challenges.
- Utilized assembly cutting and measuring tools, including microscopes, to enhance production efficiency and detect defects.
- Kept workstation organized and orderly, making sure production parts, tools, test equipment and documentation were properly stored and maintained.
- Followed all safety protocols when handling hazardous materials or chemicals.
- Assembled medical devices and components according to blueprints, diagrams, and product specifications.
Tech Level 2
Shutterfly inc
Shakopee
12.2019 - 07.2021
- Adhered to manufacturer standards for equipment troubleshooting and repair.
- Conducted quality control checks on finished products before packaging.
- Trained new technicians on equipment operation and safety protocols.
- Followed safety practices to safeguard against injury and damage to property.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
IT Support
Upstream Global
01.2021 - 07.2021
- Prepared and set up devices compatible with Mac and Windows platforms.
- Actively sought feedback from all levels of employees in order to improve customer service levels associated with IT support functions.
- Provided technical guidance and support to users in troubleshooting hardware, software, network connectivity issues.
Journeyman (Internship)
Walser Buick GMC
Bloomington
10.2018 - 08.2019
- Participated in co-op engineering program at Walser Buick GMC under guidance of leading electrical engineer.
- Performed preventive maintenance to ensure equipment availability for major and minor electrical tasks.
- Adept at handling DMM, Oscilloscope, and Function generator for testing purposes.
- Assisted with customer requests and answered questions to improve satisfaction.
- Maintained updated knowledge through continuing education and advanced training.
Sales associate
Cell Shield
Roseville
02.2015 - 08.2018
- Repaired Apple products including iphones, ipads and Macbooks
- Suggested accessories and complementary purchases for guests depending on specific criteria needed to support their requests
- Directed merchandise to appropriate locations and maintained adherence to all company protocol
- Worked with higher tiered, recurring clients to ensure great customer experience
Education
High School Diploma -
Burnsville Senior High School
Burnsville, MNSome College (No Degree) - pre-requisite to Mechanical Engineering
Dakota County Technical College
MNSkills
- Project management
- Data analysis
- Computer assembly
- Leadership
- Critical thinking
- Customer service
- Proficient in Microsoft Office
- Attention to detail
- Effective communication
- Decision making
Awards
- Scholarship, Normandale Community College, 2015
- Employee of the year, 2023
Languages
English
Full Professional
Swahili
Full Professional
References
References available upon request.
Timeline
Assistant Coach
PAL Management
08.2021 - 12.2026
Medical Device Assembler
Boston Scientific
07.2021 - 09.2023
IT Support
Upstream Global
01.2021 - 07.2021
Tech Level 2
Shutterfly inc
12.2019 - 07.2021
Journeyman (Internship)
Walser Buick GMC
10.2018 - 08.2019
Sales associate
Cell Shield
02.2015 - 08.2018
High School Diploma -
Burnsville Senior High School
Some College (No Degree) - pre-requisite to Mechanical Engineering
Dakota County Technical College