Fern Williams
Rochester
Summary
Detail-oriented caregiver with extensive experience in patient care and staff training. Proficient in multitasking, emotional support, and adherence to health protocols. Committed to fostering a positive healing environment and promoting patient well-being.
Overview
22
22
years of professional experience
1
1
Certification
Work History
CNA/TMA
GrapeTree Medical Staffing
Milford IA
01.2023 - Current
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments and vital sign monitoring to enhance care quality.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for residents.
- Trained new staff in caregiving techniques and facility protocols, improving team efficiency and service delivery.
- Streamlined documentation processes using electronic health record systems, ensuring compliance and accuracy of patient information.
CNA
Eshyft
Howell Township, NJ
01.2023 - Current
- Collaborated with interdisciplinary team members to enhance resident wellbeing and satisfaction.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
Manufacturer
People Ready Staffing
Rochester, MN
03.2004 - Current
- Collaborated with team members to meet production targets consistently.
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Consistently met deadlines by prioritizing tasks effectively and efficiently managing resources.
- Improved employee morale through effective communication strategies that fostered a sense of camaraderie among team members working towards common goals.
CNA
Benedictine/Madonna Towers
Rochester, MN
03.2025 - 09.2025
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and safety of resident areas, ensuring compliance with health standards.
- Documented patient care accurately in electronic health records to support continuity of care.
- Provided emotional support and companionship to residents, fostering a nurturing environment.
- Participated in training sessions to improve skills in patient care techniques and safety protocols.
- Adapted quickly to changing resident needs, demonstrating flexibility in caregiving approaches.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Assisted residents with daily living activities to promote independence and comfort.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
CNA
Rochester East
Rochester, MN
01.2022 - 12.2022
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Reduced patient stress levels through effective communication and active listening skills.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Upheld infection control and prevention policies across different patient-facing areas.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Maintained cleanliness and safety of resident areas, ensuring compliance with health standards.
- Documented patient care accurately in electronic health records to support continuity of care.
Direct Care Staff Member
SMB Homes
Rochester, MN
03.2018 - 05.2022
- Provided compassionate support to individuals with disabilities, enhancing daily living skills and quality of life.
- Assisted in developing personalized care plans, ensuring alignment with individual needs and preferences.
- Monitored residents' health and behavior, reporting changes to supervisors for timely interventions.
- Trained new staff on best practices in direct care, fostering a collaborative team environment.
- Implemented safety protocols to ensure a secure living environment for all residents.
- Facilitated engaging activities that promoted social interaction and emotional well-being among residents.
- Coordinated medication management, ensuring accurate administration and adherence to schedules.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Led regular team meetings to discuss resident progress and identify areas for improvement in care delivery.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
- Supported patients with mobility challenges, utilizing proper techniques to prevent injury and promote independence.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Safeguarded patients by closely monitoring their behavior and intervening during crises when necessary.
- Provided medication management, ensuring accurate administration and adherence to prescribed schedules.
- Utilized crisis intervention techniques effectively during emergencies, ensuring safety of both patients and staff members involved.
- Remained alert to problems or health issues of clients and competently responded.
- Collaborated with interdisciplinary teams to develop and implement individualized care plans for optimal patient outcomes.
- Established strong rapport with patients, fostering trust and open communication for better understanding of individual needs.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Contributed to the overall functioning of the facility by performing administrative tasks such as scheduling appointments or updating records as needed.
- Provided safe mobility support to help patients move around personal and public spaces.
- Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
- Kept clients engaged in social networks and communities for personal health and growth.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Strengthened relationships with local community organizations, facilitating opportunities for patients to engage in meaningful social interactions and activities.
- Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
- Guided patients toward achieving personal goals by offering emotional support, encouragement, and practical advice.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Arranged transportation and accompanied patients to doctors' offices and errands.
- Maintained cleanliness and organization of living spaces for a safe and comfortable atmosphere conducive to healing.
- Stayed current on best practices within the direct care field through ongoing professional development opportunities and trainings.
- Promoted a positive environment by engaging patients in recreational activities tailored to their interests and abilities.
- Actively participated in staff meetings, sharing insights on patient experiences to inform team-wide decision-making processes.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
Childcare Provider
AAA
Rochester, MN
02.2011 - 12.2016
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed and implemented age-appropriate learning activities to promote cognitive development.
- Coordinated communication with parents regarding children's progress and behavioral observations.
- Maintained cleanliness and organization of play areas, fostering a safe environment for exploration.
- Organized recreational events to foster social skills and teamwork among children in care.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Introduced children to educational games and activities to boost learning.
- Assisted children in developing fine motor skills through play-based learning activities such as puzzles and stacking blocks.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Communicated regularly with parents regarding their child''s achievements or concerns while offering guidance on home-based support strategies.
- Encouraged children to develop healthy social and emotional skills.
- Oversaw smooth drop-off/pick-up transitions by maintaining open communication with parents and ensuring a safe environment for children.
- Implemented daily routines to establish consistency, helping children transition smoothly between activities.
- Provided nutritious meals and snacks according to dietary guidelines, promoting overall health among the children in care.
- Assisted children with homework and school projects, enhancing academic support.
Education
CNA/TMA
Winona State University
Winona, MN10-2021
Skills
- Patient care
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Dressing assistance
- Maintaining confidentiality
- End-of-life care
- Compassionate communication
- Patient transfers
- Emotional support
- Emergency response
- Clinical documentation
- Medication administration
- Wound care
- Multitasking and organization
- Active listening
- Conflict resolution
- Physical stamina
- Health monitoring
- Lifting and transferring
- Patient hygiene assistance
- Infection control practices
- Toileting assistance
- Medication assistance
Certification
- CNA - Certified Nurse Assistant
- CMT - Certified Medication Technician
Timeline
CNA
Benedictine/Madonna Towers
03.2025 - 09.2025
CNA/TMA
GrapeTree Medical Staffing
01.2023 - Current
CNA
Eshyft
01.2023 - Current
CNA
Rochester East
01.2022 - 12.2022
Direct Care Staff Member
SMB Homes
03.2018 - 05.2022
Childcare Provider
AAA
02.2011 - 12.2016
Manufacturer
People Ready Staffing
03.2004 - Current
CNA/TMA
Winona State University