FESTUS NDUAGU
North Saint Paul,MN
Summary
Cybersecurity professional with proven track record of safeguarding critical information systems and reducing potential threats. Known for collaborative problem-solving and delivering results in dynamic settings. Reliable and adaptable, with specialized skills in threat detection, vulnerability assessment, and compliance. Certified in Comptia Sec + CE
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Administrator
Maximal Care LLC.
11.2020 - Current
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
- Maintained Type office equipment and placed orders for materials in short supply to manage office supply inventory.
- Tracked expenses, processed invoices and completed other related accounting tasks.
- Served as point-of-contact for visitors to the office, projecting a welcoming atmosphere while responding knowledgeably to inquiries regarding the organization''s services or personnel.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Assisted in the development and implementation of new policies and procedures, ensuring compliance with industry best practices and established regulatory standards.
- Collaborated effectively with cross-functional teams to achieve shared objectives efficiently and within established deadlines.
- Maintained digital databases, physical files and area logs.
- Maintained accurate financial records through diligent bookkeeping practices, supporting budget management and financial planning efforts.
- Facilitated successful internal audits by maintaining detailed records of all transactions in accordance with regulatory requirements.
Package Handler
UPS
04.2019 - 03.2020
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Demonstrated commitment to quality control by consistently meeting or exceeding company standards for accuracy in sorting and labeling packages.
Personal Support Worker
Caringhands Home Health Care Inc.,
06.2019 - 06.2019
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Education
Cybersecurity
Metropolitan State University
Saint Paul, MNAssociate Of Science In Psychology -
Inver Hills Community College
Inver Grove Heights, MNHigh School Diploma -
College of The Immaculate Conception
Enugu, NigeriaCybersecurity
Comptia Security + CE
Online Skills
- Network Security: Proficient in implementing and managing network security protocols, firewalls, and intrusion detection systems to safeguard organizational data
- Risk Management: Skilled in identifying, analyzing, and mitigating security risks to protect organizational assets in both healthcare and business environments
- Patient Care: Experienced as a Personal Care Assistant, providing compassionate and effective support to patients, ensuring their safety and well-being
- Threat Analysis: Ability to assess and respond to security threats and vulnerabilities using industry-standard methodologies to protect sensitive information
- Access Control: Knowledge of identity and access management (IAM) practices, including multi-factor authentication (MFA) and role-based access control (RBAC) to ensure authorized access
- Healthcare Compliance: Familiarity with healthcare regulations and standards, ensuring adherence to HIPAA and other patient privacy laws
- Security Policies and Procedures: Expertise in creating, implementing, and enforcing security policies and procedures in compliance with regulatory requirements across multiple sectors
- Vulnerability Assessment: Skilled in conducting vulnerability scans and penetration testing to identify and remediate security weaknesses in IT systems
- Team Leadership: Strong leadership skills developed through administrative experience, effectively managing teams and fostering a collaborative work environment
- Security Awareness Training: Ability to develop and deliver training programs to educate employees on cybersecurity best practices and promote a culture of security
- Timely Delivery and Logistics: Experienced as a Package Handler at UPS, mastering fast-paced, efficient processing and delivery of packages under tight deadlines
- Attention to Detail: Developed strong attention to detail through packaging and sorting processes, ensuring accuracy in order fulfillment and compliance with safety protocols
Accomplishments
- Supervised team of seven staff members.
- Resolved EVV product issue through colleague testing.
- Documented and resolved client issues which led to client satisfaction.
- Achieved networking reliability and service by completing office networking policy with accuracy and efficiency.
- Achieved secured OS through effectively updating the outdated applications
Hobbies and Interests
- Enjoys traveling and exploring new destinations
- Avid reader of books and magazines
- Passionate about playing soccer and tennis
Contact
North Saint Paul, MN 55109
Education
Enugu State, Nigeria,Inver Hills Community College, MN,true,Saint Paul, MN
References
References available upon request.
Certification
- CompTIA Project+ Certification – CompTIA.
Languages
English
Native or Bilingual
Timeline
Assistant Administrator
Maximal Care LLC.
11.2020 - Current
Personal Support Worker
Caringhands Home Health Care Inc.,
06.2019 - 06.2019
Package Handler
UPS
04.2019 - 03.2020
Cybersecurity
Metropolitan State University
Associate Of Science In Psychology -
Inver Hills Community College
High School Diploma -
College of The Immaculate Conception
Cybersecurity
Comptia Security + CE
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