Frances Brown

Empathetic and self-directed Qualified professional with excellent active listening and verbal communication skills. Seasoned care expert experienced with developmentally disabled clients. Committed to promoting comfort with dignity and compassion. Adds value to any organization in need of great collaboration, managerial, interpersonal, and multitasking abilities.

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

• Project for Pride and Living MFIP Family support 08/2018-10/2018
• Met 1:1 with clients to assist in locating community resources and services including affordable housing, employment.
• Assisted management team coordinated weekly, on-site workshops; Follow up with clients to support progress.
• Tracked participants weekly hours, childcare documentation, forms, and data entry as needed
• Strong knowledge and experienced in working multiple databases; Workforce One, MAXIS, APRICO
• Entered new participant into Apricot and closed out participant case file
• Hammer Residences Inc – Assistant Program Manager Plymouth, MN 10/2018 -09/2019
• Provide services to individuals with intellectual disabilities and developmental disabilities
• Coordinated and monitored program performance, quality, and services.
• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
• Transported patients to various activities as needed
• Responded to patient emergencies and physically stressful situations to restore calm or administer treatments.
• Supported treatment goals by helping clients with prescribed medication, exercises, and ambulation’s.
• Prepared patient chart for admission and compiled appropriate paperwork.