Gabriella Giuliani
Saint Paul
Summary
Licensed Cosmetologist based in Minnesota with several years of experience in customer service, waxing, and childcare. Currently employed as a Wax Specialist at European Wax Center in Vadnais Heights, where I prioritize creating a welcoming, informative, and comfortable environment for every guest. Known for strong communication skills, professionalism, and a client-centered approach. I am also preparing to transition into the healthcare field, with plans to begin online coursework in Radiologic Technology this fall.
Fully authorized to work in the U.S. for any employer.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Wax Specialist
European Wax Center
08.2024 - Current
- focused on creating a welcoming and comfortable environment for all clients while delivering fast, efficient, and virtually painless services.
- Maintained a clean and sanitary workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
Summer Camp Counselor (Seasonal)
YMCA
07.2023 - 06.2024
- As an Overnight Counselor, I was responsible for supervising and supporting campers aged 7-14, making their safety, well-being, and emotional comfort throughout their stay my priority.
- Assisted in organizing and leading daily activities, keeping campers engaged and on track while creating a fun, positive, and memorable camp experience.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
Lift Operator (Seasonal)
Copper Mountain Resort
11.2022 - 04.2024
- As a Chairlift Operator, I was responsible for ensuring the safe boarding and exiting of passengers, with a primary focus on assisting children and preventing accidents.
- Monitored lifts, proactively stopping or slowing the lift when necessary to maintain safety.
- Acted with constant awareness of my surroundings, attention to detail, and quick decision-making to ensure a smooth and secure experience for all riders.
- Occasionally serving as Crew Lead, overseeing the opening and closing of the lift, ensuring all safety checks were completed before operation. I would managed scheduling for lunch breaks and "shack laps," allowing the team to warm up during shifts.
- Coordinated the operation of both the top and bottom of the lift, making decisions on when to rotate staff to maintain smooth and efficient lift operations.
Wax Specialist
European Wax Center
07.2022 - 05.2023
- As a dedicated Wax Specialist, I focus on creating a welcoming and comfortable environment for all clients while delivering fast, efficient, and virtually painless services.
- Maintained a clean and sanitary workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Complied with state licensing regulations by maintaining required documentation and participating in continuing education courses as needed.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
Guest Coordinator
Rocco Altobelli Inc. Salons
05.2021 - 03.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Facilitated smooth check-ins and check-outs by accurately processing payments, handling billing discrepancies, and issuing room keys/cards efficiently.
- Streamlined front desk operations for improved efficiency and reduced wait times for guests.
- Assisted in training new Guest Coordinators, contributing to a well-prepared and knowledgeable team.
- Assisted in monitoring inventory levels for necessary supplies at the front desk area, keeping stock readily available at all times.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept the reception area clean and neat to give visitors a positive first impression.
Receptionist
The Beauty Room
10.2020 - 02.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Facilitated smooth check-ins and check-outs by accurately processing payments, handling billing discrepancies, and issuing room keys/cards efficiently.
- Streamlined front desk operations for improved efficiency and reduced wait times for guests.
- Assisted in monitoring inventory levels for necessary supplies at the front desk area, keeping stock readily available at all times.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept the reception area clean and neat to give visitors a positive first impression.
Staff
Soapy Joe's Car Wash
08.2019 - 01.2020
- Improved overall car wash efficiency with meticulous attention to detail in each task.
- Promoted repeat business through exceptional customer service and attention to individual needs.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Conducted thorough inspections before releasing vehicles back to customers, ensuring complete satisfaction with services provided.
- Maintained open lines of communication with fellow detailers to create a supportive and cooperative work environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Food Server (Minnesota State Fair)
Fresh French Fries
08.2019 - 09.2019
- Preparing fresh potatoes, cutting them to size, and filling baskets for service.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Maintained the cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Front Desk Receptionist
SERENITY NAILS & SPA
08.2018 - 05.2019
- Scheduled, coordinated, and confirmed appointments.
- Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Childcare Provider
Saint Paul parks and rec
11.2017 - 08.2018
- As a staff member for the S'more Fun Before and After School Program at Groveland Park Elementary, as well as the summer program, I provided a safe and engaging environment for children.
- My responsibilities included supervising play, assisting with homework, reading to students, and organizing a variety of crafts and activities.
- During school breaks and summer months, I coordinated and supervised field trips to local parks, pools, and water parks, ensuring fun and enriching experiences for all participants.
Education
Trade - Cosmetology
The Salon Professional Academy
Maplewood, MN05.2022
High School Diploma -
Gateway To College
Saint Paul, MN05-2019
Skills
- Customer Service
- Client Consultation
- Appointment Scheduling
- Sales and Upselling
- Time Management
- Microsoft Word
- Microsoft Outlook
- Cash Handling
- Front Desk
- Communication Skills
- Phone Etiquette
- POS (Point of Sale)
- Retail Sales
- Hospitality
Certification
- CPR Certification
- First Aid Certification
- Licensed Cosmetologist June 2022 to July 2025
- AED Certification
- Cosmetology License
Timeline
Wax Specialist
European Wax Center
08.2024 - Current
Summer Camp Counselor (Seasonal)
YMCA
07.2023 - 06.2024
Lift Operator (Seasonal)
Copper Mountain Resort
11.2022 - 04.2024
Wax Specialist
European Wax Center
07.2022 - 05.2023
Guest Coordinator
Rocco Altobelli Inc. Salons
05.2021 - 03.2022
Receptionist
The Beauty Room
10.2020 - 02.2021
Staff
Soapy Joe's Car Wash
08.2019 - 01.2020
Food Server (Minnesota State Fair)
Fresh French Fries
08.2019 - 09.2019
Front Desk Receptionist
SERENITY NAILS & SPA
08.2018 - 05.2019
Childcare Provider
Saint Paul parks and rec
11.2017 - 08.2018
Trade - Cosmetology
The Salon Professional Academy
High School Diploma -
Gateway To College