Gabrielle Bortz
Victoria
Summary
Recent graduate previously trained in customer service, including handling money and resolving customer issues. Comfortable working alone or in teams to complete tasks given. Detail-oriented, and able to learn new concepts quickly.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Cashier
Goodwill Easter Seals
Chaska
03.2024 - 07.2025
- Maintained cleanliness of the checkout area by sweeping floors and emptying trash cans.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Operated the cash register or POS system to receive payment by cash and credit card.
- Established and identified prices of goods and services by weight and scale, using proper math knowledge.
- Managed high-volume checkout lanes during peak hours, while maintaining accuracy and speed.
- Assisted with customer complaints promptly, ensuring a positive resolution, and maintaining customer satisfaction.
- Accepted donations which often involved lifting heavy objects.
Education
High School Diploma -
Waconia High School
Waconia, MN05-2024
Skills
- Effective communication
- Cash handling
- Phone etiquette
- Customer service
- Multitasking and organization
- Receipt handling
- Cash register systems
- Complaint resolution
Certification
- CPR (Red Cross)
Languages
English
Native/ Bilingual
Spanish
Limited
Hobbies and Interests
I believe that life has much to offer, which is why I revolve my life around experiencing new things. One of my favorite things to do is experiment with recipes that I can share with my family and friends. I also enjoy outdoor activities such as hiking, camping, and travelling.
Timeline
Customer Service Cashier
Goodwill Easter Seals
03.2024 - 07.2025
High School Diploma -
Waconia High School
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