Enthusiastic professional with a background in customer-facing roles. Skilled in team collaboration and problem-solving, with a focus on enhancing service quality and optimizing daily operations. Ready to contribute to a dynamic team environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Homestead Grounds
Morris
10.2024 - Current
Assisted customers with menu selections and answered product-related questions.
Managed cash register operations, processing transactions accurately and efficiently.
Collaborated with team members to ensure smooth daily operations during peak hours.
Learned and retained recipes for specialty coffee beverages, ensuring accurate preparation during shifts.
Created complex, hand-crafted beverages based upon customer preferences.
Athletic Department Intern
University of Minnesota Morris
Morris
08.2024 - Current
Assisted with event planning for athletic competitions and team activities.
Supported daily operations of athletic facilities, ensuring cleanliness and organization.
Helped organize special events such as charity games or alumni reunions.
Menards Management Intern
Menards
Willmar
05.2025 - 08.2025
Assisted management in daily operations and customer service activities.
Coordinated inventory management and stock replenishment processes.
Supported team members in executing store promotions and merchandising strategies.
Engaged with customers to provide product information and resolve inquiries.
Participated in team meetings to discuss store performance and improvement plans.
Acted as a liaison between upper level managers and lower level staff when necessary.
Summer Camp Counselor
Kandiyohi County Area Family YMCA
Willmar
06.2024 - 08.2024
Facilitated daily activities for children ages five to thirteen at summer camp.
Supervised groups of campers, ensuring safety and engagement during activities.
Assisted in planning and organizing diverse recreational programs and events.
Monitored camper behavior, providing guidance and support as needed.
Collaborated with staff to maintain a positive camp environment for all participants.
Resolved conflicts between campers using effective communication strategies.
Ensured that all rules were followed at the camp grounds.
Organized games and sports activities to keep campers entertained.
Front Desk Receptionist
Kandiyohi County Area Family YMCA
Willmar
02.2024 - 08.2024
Greeted members and guests with a friendly and welcoming demeanor.
Managed incoming calls and directed inquiries to appropriate staff members.
Maintained cleanliness and organization of front desk area and lobby.
Provided information about programs, services, and facility hours to visitors.
Collaborated with team members to ensure smooth daily operations at the YMCA.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Barista
Starbucks
Willmar
12.2022 - 02.2024
Prepared high-quality coffee beverages using espresso machines and grinders.
Assisted customers with menu selections and answered product-related questions.
Gave samples of popular coffee and tea blends to create sales opportunities.
Implemented feedback from customers to improve service quality and menu offerings.
Education
Bachelor of Science - Business Management
University of Minnesota Morris
Morris, MN
05-2026
Associate of Science - Business Management
Ridgewater College
Willmar, MN
05-2024
High School Diploma -
MACCRAY Senior High School
Clara City
05-2022
Skills
Customer service
Sales techniques
Team collaboration
Time management
Problem-solving
Organized
Team leadership
Communication skills
Friendly and outgoing
Certification
First Aid CPR AED Certified - Heartsaver, American Heart Association
Affiliations
NCAA Career in Sports Forum - NCAA Headquarters, Indianapolis, IN
Volunteer
Ready 4 School - School Supply Drive
Feeding My Starving Children - Package Food For Those In Need