Gage Erickson
Duluth
Summary
Dedicated automotive technician with a solid background in vehicle repairs and customer relationship management. Skilled in systems troubleshooting and effective communication, contributing to successful repair outcomes and high customer satisfaction. Detail-oriented mechanic with a solid track record in maintenance and repairs. Skilled in adapting to various challenges and effectively communicating solutions to customers, contributing to enhanced service satisfaction.
Overview
4
4
years of professional experience
Work History
Mechanic
Hansen
Duluth
08.2019 - 05.2020
- Repaired or replaced worn parts such as brake pads and wheel bearings using hand tools and power tools.
- Serviced and repaired various vehicle components, including brakes, exhaust systems, and engines.
- Assisted fellow mechanics when necessary during complex repairs.
- Identified additional needed repairs by conducting visual inspections of the vehicle's interior and exterior.
- Tested components with appropriate instruments to ensure proper operation.
- Utilized computer diagnostic equipment to troubleshoot electrical issues in vehicles.
- Completed required paperwork and delivered to customer.
- Researched parts availability from vendors in order to complete repairs efficiently.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
Concrete Finisher
Rob Tribby
Saginaw
06.2017 - 08.2018
- Prepared surfaces for concrete pouring by leveling and smoothing substrates.
- Poured concrete into forms, achieving precise alignment and consistent thickness.
- Finished surfaces with trowels and floats, delivering high-quality smooth finishes.
- Inspected completed work for quality compliance with project specifications and standards.
- Leveled and smoothed freshly placed concrete with a straight edge or float.
- Finished surfaces by hand-troweling or machine-troweling for a smooth finish.
- Poured concrete into forms using pump hose and leveled.
- Positioned wire mesh and rebar to reinforce concrete.
- Dismantled forms using basic and advanced tools.
Auto Parts Counterperson
Oriellys Auto Parts
Cloquet
01.2016 - 04.2017
- Guided customers in selecting appropriate auto parts for specific vehicle models, improving customer satisfaction.
- Executed accurate and efficient processing of customer orders using point-of-sale systems, reducing wait times.
- Delivered detailed product knowledge to customers, facilitating informed purchasing decisions.
- Greeted customers and provided assistance with their inquiries.
- Handled customer inquiries over the phone to assist with product and service details.
- Opened crates to replenish stocked items in proper aisles.
Education
High School Diploma -
Esko Public Schools
Esko, MN06-2015
Skills
- Brake inspection
- Customer relationship management
- Maintenance and repairs
- Wheel alignment
- Diagnostics
- Systems troubleshooting
- Manual interpretation
- Customer service
- Problem solving
- Adaptability
Timeline
Mechanic
Hansen
08.2019 - 05.2020
Concrete Finisher
Rob Tribby
06.2017 - 08.2018
Auto Parts Counterperson
Oriellys Auto Parts
01.2016 - 04.2017
High School Diploma -
Esko Public Schools