Gail Janni

Costumer service,handle complaints,make sure stylists are doing what needs to be done,Open and close business. Run reports. Prepare deposits. Handle freight. Work new POV monthly.

• Oversaw daily store operations, ensuring compliance with company standards and policies.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
• Assisted in training new staff on store policies and operational procedures.
• Collaborated with team to ensure excellent customer service and satisfaction.
• Managed inventory levels to maintain optimal stock availability.
• Executed visual merchandising strategies to enhance product presentation.
• Supported sales initiatives through effective communication and engagement with customers.
• Coordinated promotional events to drive foot traffic and increase sales opportunities.

• Assisted patients with daily living activities, fostering independence and comfort.
• Monitored vital signs and reported changes to nursing staff for timely interventions.
• Maintained cleanliness of patient areas, ensuring compliance with health and safety standards.
• Documented patient progress accurately in electronic health records for quality assurance.
• Implemented best practices in patient handling techniques, reducing risk of injury for both patients and staff.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.
• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Provided emotional support for patients during challenging times, fostering a positive healing environment.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Reduced patient stress levels through effective communication and active listening skills.
• Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Oversaw and maintained patients' rooms, group living areas, and nurse stations.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.

• Managed daily operations and scheduling for service appointments, optimizing resource allocation.
• Developed and implemented safety protocols, ensuring compliance with industry regulations.
• Trained and mentored new employees on equipment usage and customer service standards.
• Oversaw financial management, including budgeting and invoicing for services rendered.
• Established strong customer relationships, enhancing satisfaction and repeat business rates.
• Coordinated marketing initiatives to promote services, resulting in business growth and visibility in the community.
• Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
• Collaborated with co-owner on strategic planning initiatives for long-term business success.
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
• Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.