- DIY and Home Improvement
- I like working with my hands and fixing things
- Cooking
- Gardening
- Strategy Games
- Animal Care
Gail Judd
Sturgeon Lake
Summary
Dynamic IT Director with proven expertise in managing cross-functional teams, driving strategic growth, and optimizing IT budgets. Dedicated to aligning technology initiatives with business objectives to enhance organizational efficiency.
Overview
24
24
years of professional experience
Work History
IT Director
RBC Wealth Management
2008.05 - 2023.01
- Collaborated with executive leadership to align IT initiatives with business objectives, driving strategic growth.
- Developed IT budget, optimizing resource allocation for maximum return on investment in technology initiatives.
- Managed cross-functional teams to execute technology projects aligned with organizational goals.
- Mentored IT staff, fostering professional growth and enhancing team capabilities through training programs.
- Established IT policies and procedures, fostering a secure and efficient work environment for all employees.
- Negotiated contracts with vendors, securing cost-effective services for the organization''s IT needs.
- Developed comprehensive disaster recovery plans, ensuring business continuity in case of unforeseen events or emergencies.
- Developed performance metrics to evaluate IT department success and identify areas for potential improvement.
Sr. Manager
RBC Wealth Management
1998.08 - 2008.05
- Led strategic initiatives to enhance client engagement and retention across multiple wealth management platforms.
- Led IT Development projects to enhance system performance and reliability.
- Streamlined IT operations by introducing automation tools, improving efficiency and response times.
- Collaborated with cross-functional teams to streamline operational processes, improving overall efficiency and service delivery.
- Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
- Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
- Evaluated emerging technologies, providing strategic recommendations to executive leadership for future investments.
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Spearheaded disaster recovery efforts during critical incidents, restoring systems functionality quickly to minimize downtime and maintain business continuity.
- Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
Education
Bachelor of Science - Computer Science
Augsburg
MinneapolisBachelor of Arts - Accounting And Finance
MN School of Business
MinneapolisSkills
- Technical support management
- IT budgeting
- IT process improvement
- Project management
- IT problem-solving
- Analytical thinking
- Decision-making
- Attention to detail
- Multitasking
- Adaptability and flexibility
- Effective communication
- Self motivation
Interests
Timeline
IT Director
RBC Wealth Management
2008.05 - 2023.01
Sr. Manager
RBC Wealth Management
1998.08 - 2008.05
Bachelor of Science - Computer Science
Augsburg
Bachelor of Arts - Accounting And Finance
MN School of Business