Gao Thao
Saint Paul
Summary
Professional crew trainer with strong focus on team collaboration and achieving results. Proven ability to adapt to changing needs and ensure consistent performance. Skilled in training and development, communication, and leadership. Reliable and results-driven, capable of motivating teams to achieve high standards.
Overview
6
6
years of professional experience
Work History
Crew Trainer
McDonald's
08.2019 - Current
- Trained and mentored new crew members on operational procedures and customer service standards.
- Ensured adherence to food safety protocols and cleanliness standards during shifts.
- Attended team meetings to enhance communication and improve service efficiency.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
High School Diploma -
North High School
North St. Paul MN06-2023
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Cleaning and sanitation
- POS systems
- Multitasking and organization
Timeline
Crew Trainer
McDonald's
08.2019 - Current
High School Diploma -
North High School