Highly motivated graduate athlete seeking a challenging position where I can learn real-life experiences and build relationships.
Guest Interaction & Conflict Resolution: Engaged with patrons in a professional and courteous manner, addressing concerns, de-escalating tense situations, and enforcing venue rules to maintain a positive atmosphere.
Customer Service & Consultation: Provided top-notch customer service by advising clients on junk removal solutions, helping them declutter and manage their space efficiently.
Team Collaboration: Worked collaboratively with a team to complete junk removal projects quickly and efficiently, adhering to safety protocols and maintaining high-quality standards.
Customer Service & Assistance: Delivered excellent customer service by greeting customers, processing fuel and retail transactions, and addressing inquiries about products and services in a friendly and professional manner.
Shift Supervision & Staff Management: Supervised and coordinated the team during shifts, ensuring staff remained on task, followed company protocols, and provided high levels of customer service.
Personalized Training Program Development: Created customized skill improvement and rehabilitation programs for athletes across various sports, focusing on performance enhancement, injury recovery, and long-term physical development.
Rehabilitation & Injury Prevention: Designed rehabilitation protocols for injured athletes, incorporating physical therapy exercises and techniques to support recovery while preventing future injuries.
Performance Monitoring & Adjustments: Utilized data from athletes (e.g., progress tracking, performance metrics) to monitor training effectiveness, making necessary adjustments to ensure optimal results and recovery.