Gerry Exom
Saint Paul
Summary
A seasoned entrepreneur and financial consultant, I excel in business management and client relations, demonstrated through successful ventures like Trinity House Coffee. My expertise in developing client relationships and strategic business planning has consistently driven growth and customer satisfaction. Skilled in both financial oversight and team leadership, I have a proven track record of enhancing operational efficiency and achieving significant business milestones. I am a self-motivated professiona, successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Owner
Trinity House Coffee
08.2015 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
Financial Consultant
Synergy Credit Services
11.2017 - 10.2018
- Assessed potential borrowers against stringent lending criteria while adhering to regulatory guidelines.
- Evaluated clients'' financial health by analyzing data from various sources such as financial statements, economic reports, and market data.
- Provided expert advice on credit policies and procedures, contributing to the development of best practices within the organization.
Warehouse Worker
Broadway Furniture
04.2016 - 02.2017
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 150 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
Owner
Kenya Coffee Imports
05.2010 - 06.2014
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Education
All Required
Alomogordo Sr. High
Alamogordo, NMBusiness Administration
Midland Career Institute
Hammond, INIvy Tech Community College of Indiana
Hammond, IN05.1989
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Business Management
- Business Planning
Affiliations
- MACV, U of M, Metropolitan Council, NEON, VA
Certification
- Forklift Driver Training
Timeline
Financial Consultant
Synergy Credit Services
11.2017 - 10.2018
Warehouse Worker
Broadway Furniture
04.2016 - 02.2017
Owner
Trinity House Coffee
08.2015 - Current
Owner
Kenya Coffee Imports
05.2010 - 06.2014
All Required
Alomogordo Sr. High
Business Administration
Midland Career Institute
Ivy Tech Community College of Indiana
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