Gideon Anderson

While working at the passport agency as a contractor for the Department of State, I assisted customers with preparing their applications at the info counter, reviewed applicant's passport photos, assembled applications for adjudication, mailed applicant's documents back to them, metered mail, printed passport books and cards, quality checked passport books, scanned documents and did quality assurance on image scans, as well as performed other general office functions and tasks.

While working as a Human Resource Specialist, I have provided essential support to address individual HR needs of other soldiers, safeguarded human resource information which maintained employee confidence and protected operations, established and generated various reports to verify personnel accountability and unit strength, and participated in educational opportunities and read technical publications in order to update my job knowledge.

While working as a cashier, I accepted cash and credit card payments, issued receipts, provided change, answered customer questions and provided store information, delivered high level customer service to patrons using active listening and engagement skills, and trained new team members in cash register operation, stock procedures and customer services.