Grace Boche
Chaska
Summary
I am a dedicated and hardworking junior pursuing a business degree, with a strong foundation in customer service, supported by years of hands-on experience. My communication, problem-solving, and interpersonal skills have helped me to effectively deliver high-quality service in fast-paced environments. I am eager to apply my growing knowledge in business principles to real-world situations, while further developing my leadership and teamwork abilities to contribute to my success.
Overview
3
3
years of professional experience
Work History
Catering Server
D'Amico Hospitality
06.2025 - Current
- Communicated effectively with guests to enhance their experience and address inquiries promptly.
- Provided friendly, courteous service to create memorable moments for guests.
- Adapted quickly to changing event demands, demonstrating flexibility in fast-paced environments.
Barista
Dunkin' Donuts
04.2024 - 05.2025
- Prepared high-quality beverages following established recipes and standards.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Catering Server
Minnesota Landscape Arboretum
09.2022 - 06.2024
- Set up and arranged dining areas for events, ensuring attention to detail and presentation standards.
- Assisted in serving food and beverages, maintaining a high level of customer service throughout events.
- Collaborated with kitchen staff to coordinate timely meal delivery and address guest needs efficiently.
Education
No Degree - Marketing
Minnesota State University, Mankato
Mankato, MNBachelor of Science - Marketing
University of Minnesota
Minneapolis, MN05-2027
High School Diploma -
Chaska High School
Chaska, MN06-2023
Skills
- Stress tolerance
- Guest service
- Customer relations
- Conflict resolution
- Microsoft Excel
- Strong communication skills
- Critical thinking
Timeline
Catering Server
D'Amico Hospitality
06.2025 - Current
Barista
Dunkin' Donuts
04.2024 - 05.2025
Catering Server
Minnesota Landscape Arboretum
09.2022 - 06.2024
No Degree - Marketing
Minnesota State University, Mankato
Bachelor of Science - Marketing
University of Minnesota
High School Diploma -
Chaska High School