I am skilled in research, digital archiving, and customer service. Proven track record in supporting archival projects and enhancing operational efficiency through collaboration.
Work History
Archive Reference Intern
North Dakota Heritage Center | 06.2026 - Current
Supported archival projects by organizing and digitizing historical documents for preservation purposes.
Supported staff members in their daily tasks.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Guest Service Representative
4 Years 4 Months
Target | 02.2022 - Current
Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
Managed checkout processes, ensuring accuracy in transactions and adherence to company policies.
Managed guest inquiries via telephone, email, and in-person communication, ensuring accurate information delivery.
Enhanced guest satisfaction by providing exceptional customer service at the front desk.
Collaborated with team members to streamline operations, enhancing overall customer experience.
Trained new staff on operational procedures and best practices for guest interaction.
Special Projects Assistant
4 Months
Beltrami Historical Society | 01.2026 - 05.2026
Conducted research on local history to support educational programming and exhibit development.
Collaborated with team members to streamline project workflows, improving operational efficiency.
Maintained accurate records of all aspects related to assigned projects, facilitating easy access to information when needed.
Taxidermist
1 Year 5 Months
Bemidji State University | 12.2022 - 05.2024
Led preparation and preservation of specimens for educational use in biology courses.
Implemented quality control processes to ensure accuracy in anatomical representation of specimens.