Summary
Overview
Work History
Education
Skills
Timeline
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Grace Kayl

Coleraine,MN

Summary

Dynamic professional with a strong background in customer service and teamwork, honed at Antler Lodge.I thrive in fast-paced environments, ensuring customer satisfaction and operational efficiency. Adaptable and organized, I consistently deliver results while maintaining a positive attitude.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for detail-oriented commitment to excellence.

Overview

2
2
years of professional experience

Work History

Clerk

Balsam Store
09.2023 - 11.2025
  • Assisted in training new clerks on office procedures and data entry protocols.
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.

74D Chemical Operations Specialist

Army National Gaurd
10.2023 - Current
  • Worked effectively in fast-paced environments.
  • 74D specializing in Chemical Biological Radiologicaland Nuclear warfare.
  • MOS is known for attention to minor details.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Organized and detail-oriented with a strong work ethic.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Attends drill one weekend a month to maintain readiness.

Server

Antler Lodge
11.2024 - 07.2025
  • Provided exceptional customer service to enhance guest experience and satisfaction.
  • Managed cash register operations, processing payments accurately and efficiently.
  • Implemented suggestions for menu improvements based on customer feedback.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.

Education

CBRN Specialist

Army AIT
Fort Leonard Wood, MO
10.2025

High School Diploma -

Connections Academy
Minneapolis, MN
05.2025

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Attention to detail
  • Flexible and adaptable
  • Multitasking
  • Time management
  • Calm under pressure

Timeline

Server

Antler Lodge
11.2024 - 07.2025

74D Chemical Operations Specialist

Army National Gaurd
10.2023 - Current

Clerk

Balsam Store
09.2023 - 11.2025

CBRN Specialist

Army AIT

High School Diploma -

Connections Academy

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Grace Kayl