Desk Worker and Team Leader
Augustana University Recreational Services
Sioux Falls, SD
08.2022 - 10.2023
- Managed front desk operations, ensuring efficient check-in and check-out processes for patrons.
- Assisted in scheduling recreational activities, enhancing community engagement and participation.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- Trained new staff on procedures, fostering a collaborative team environment.
- Maintained accurate records of facility usage and equipment inventory for operational efficiency.