Summary
Overview
Work History
Education
Skills
Timeline
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Grace Purvis

Northfield

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Boonies Bar & Grill. Proven ability to engage guests and manage cash handling efficiently. Recognized for creating loyal clientele through friendly interactions and maintaining high standards of service quality. Strong work ethic and commitment to teamwork drive success in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Server, Kitchen Worker, Barback, Host

Boonies Bar & Grill
08.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Developed loyal clientele by engaging in friendly conversations and providing exceptional service.

Kennel Team Member

Cannon Valley Vet Clinic & Retail Store
07.2023 - 10.2024
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
  • Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
  • Cared for physical and psychological needs of animals with regular walks and playtime.
  • Promoted a safe environment for both employees and animals by consistently following established workplace safety protocols.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Maintained sanitary conditions for animals by cleaning living spaces and cages according to [State] health code guidelines.

Barista

Caribou Coffee
06.2022 - 12.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Kitchen Worker

Northfield Retirement Center
06.2021 - 12.2021
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
  • Delivered consistent meal quality by following standardized recipes and portion control protocols.
  • Increased knowledge of food allergies and dietary requirements, enabling better accommodation for guest needs.

Education

High School Diploma -

Randolph Public Schools
Randolph, MN
06-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service

Timeline

Kennel Team Member

Cannon Valley Vet Clinic & Retail Store
07.2023 - 10.2024

Server, Kitchen Worker, Barback, Host

Boonies Bar & Grill
08.2022 - Current

Barista

Caribou Coffee
06.2022 - 12.2022

Kitchen Worker

Northfield Retirement Center
06.2021 - 12.2021

High School Diploma -

Randolph Public Schools

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Grace Purvis