Grace Wieland
Rochester
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
4
4
years of professional experience
Work History
AREA CATERING SALES MANAGER
Kahler Grand Hotel & Marriott Hotel Rochester
04.2024 - Current
- Conducted post-event follow-up meetings with clients to gather feedback for continuous improvement efforts.
- Coordinated logistics for off-site events, including transportation, staffing, equipment rental, and setup breakdown processes.
- Developed customized catering proposals tailored to individual client requirements, contributing to increased conversion rates.
- Collaborated with event planners to host successful conferences, weddings, and other special events at the hotel property.
- Managed catering services for special events including weddings, corporate functions, and private parties to provide memorable dining experiences tailored to clients'' needs.
CATERING SALES MANAGER
Mayo Civic Center
06.2023 - 04.2024
- Liaised with clients and venue management to verify scheduling and logistics.
- Created catering menus for weddings while maintaining a cost-effective approach.
- Prospected new wedding business and booked business by utilizing site tours and incentive programs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Conducting site tours, administering the sales agreement and contracts, detailing of banquet event orders to include food and beverage needs and audiovisual requests.
EVENT ASSISTANT INTERN
Crossroads Pavilion Event Center
07.2022 - 08.2022
- Ability to produce floor plans and layouts for guest count up to 300 people
- Constructed a newspaper advertisement to assist marketing efforts
- Coordinated pre and post evaluation notes and surveys.
ACTIVIEIS INTERN
Big Cedar Lodge
05.2022 - 07.2022
- Implement environmentally oriented programs which are safe and fun for all participants
- Enhance guests experience through activities and programs
- Facilitate assigned day-to day resort activities.
EVENT SHIFT SUPERVISOR
Iowa State Alumni Association
05.2020 - 02.2022
- Supervised staff during reset and event shifts
- Served as main point of contact for clients and vendors
- Ability to multitask and work as an individual and with a team
- AVA trained
- Got promoted from Event Staff to Event Shift Supervisor in 5 months after starting
- Followed Banquet Event Order to set rooms correctly for events
- Developed problem-solving skills; Quickly resolved concerns with guests on day of events
- Ability to manage/assist with large groups of people; Up to 250 people.
Education
Bachelor of Science - Event Management
Iowa State University
05.2023
Skills
- Microsoft Office: Word, Excel, PowerPoint, OneNote
- Adobe: Photoshop, Illustrator, InDesign
- All Seated and Social Tables Layout and floorplans
- Menu development
- Brand Promotion
- Event Management
- Client consultation
- Budget Planning
- Wedding design
Timeline
AREA CATERING SALES MANAGER
Kahler Grand Hotel & Marriott Hotel Rochester
04.2024 - Current
CATERING SALES MANAGER
Mayo Civic Center
06.2023 - 04.2024
EVENT ASSISTANT INTERN
Crossroads Pavilion Event Center
07.2022 - 08.2022
ACTIVIEIS INTERN
Big Cedar Lodge
05.2022 - 07.2022
EVENT SHIFT SUPERVISOR
Iowa State Alumni Association
05.2020 - 02.2022
Bachelor of Science - Event Management
Iowa State University
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