Summary
Overview
Work History
Education
Skills
Timeline
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Gregory Cannon

Forest Lake

Summary

Dynamic account manager with a proven track record at Stark Electronics, excelling in client relations and customer satisfaction. Enhanced revenue by 15% through strategic upselling and cross-selling. Expert in leveraging CRM tools and fostering teamwork to streamline processes and boost efficiency. Adept at building strong relationships and identifying new business opportunities.

Overview

12
12
years of professional experience

Work History

Account Manager

Stark Electronics & Absolute Quality, MFG.
07.2013 - Current
  • Implemented strategies to increase revenue from existing accounts through upselling and cross-selling initiatives.
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Actively participated in networking events within the industry, expanding professional connections and generating leads.
  • Streamlined internal processes for better efficiency in account management tasks.
  • Conducted quarterly business reviews with major accounts to assess satisfaction and identify areas for improvement.
  • Leveraged CRM tools to maintain accurate records of client interactions and transactions.
  • Drove revenue growth by identifying new business opportunities within existing accounts.

Education

Bachelor of Arts - Sociology - Law, Crime And Deviance

University of Minnesota
Minneapolis, MN
05-2002

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Documentation and reporting
  • Relationship building
  • Customer satisfaction

Timeline

Account Manager

Stark Electronics & Absolute Quality, MFG.
07.2013 - Current

Bachelor of Arts - Sociology - Law, Crime And Deviance

University of Minnesota

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Gregory Cannon