HAFID MOHAMED
Minneapolis,MN
Summary
Dedicated security professional with over 5 years of experience in security operations, dispatch, and customer service. Recognized for maintaining poise in high-pressure situations while effectively managing incidents and ensuring the safety of individuals. Strong communication skills facilitate positive interactions with the public, fostering trust and cooperation. Committed to upholding the highest standards of security and service excellence.
Overview
7
7
years of professional experience
Work History
Security Officer
GardaWorld Security
Roseville, MN
04.2026 - Current
- Monitored premises to ensure safety and security of property and personnel.
- Conducted regular patrols to identify potential security risks and vulnerabilities.
- Responded promptly to incidents, providing assistance and coordinating with law enforcement as needed.
- Developed and implemented emergency response protocols to enhance operational readiness.
Security Officer
Allied Universal Security Services
Minneapolis, MN
08.2025 - 02.2026
- Conducted routine patrols and monitored surveillance systems. Responded to alarms and coordinated with law enforcement when necessary.
- Assisted in training new security personnel on protocols and emergency response procedures.
- Documented incidents and prepared reports for management review using incident reporting systems.
Security Officer
Unparalleled Security
Minneapolis, MN
05.2022 - 07.2025
- Monitored 20+ cameras, performed patrols, and wrote detailed reports. Maintained professionalism in high-pressure environments.
- Communicated effectively with clients to address concerns and enhance service delivery.
- Collaborated with team members to develop safety plans tailored to site-specific risks.
- Conducted access control checks, verifying credentials of employees and visitors daily.
Sales Representative
Threshold
Minneapolis, MN
03.2022 - 10.2023
- Exceeded sales goals by up to 35% while building strong communication and problem-solving skills.
- Executed product demonstrations to highlight features and benefits, enhancing customer understanding.
- Developed rapport with clients to identify needs and tailor solutions effectively.
Food Service Assistant
Augsburg University Dining Services
Minneapolis, MN
08.2021 - 02.2022
- Maintained cleanliness and assisted in food preparation in a fast-paced environment.
- Assisted in meal service setup and breakdown, ensuring efficient dining operations.
- Monitored food safety standards and maintained compliance with health regulations daily.
Assistant Manager
Gaurdian
Minneapolis, MN
03.2020 - 08.2021
- Led team in achieving operational excellence through process improvements and strategic planning.
- Implemented training programs to enhance staff skills and performance consistency.
- Managed customer service initiatives, resulting in improved client satisfaction rates.
- Streamlined inventory management processes, reducing waste and optimizing resources.
Dispatcher
Prospect Airport Services
Minneapolis, MN
01.2019 - 02.2020
- Coordinated dispatch for 80+ vehicles and staff. Managed high call volume and adjusted scheduling in real time.
- Logged vehicle location data and monitored schedules to optimize operational efficiency.
- Managed incoming and outgoing communications, prioritizing urgent requests for timely responses.
Education
High School Diploma -
UBAYA High School
Hargeisa09-2019
Bachelor - Management Information Systems
Minneapolis Community & Technical College
Minneapolis, MN05-2029
Skills
- Incident reporting
- Report writing
- Security guard license
- Complex Problem-solving
- Conflict de-escalation
- Dispatch
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Decision-making
- Problem-solving
- Employee scheduling
Languages
Somali
Native or Bilingual
Timeline
Security Officer
GardaWorld Security
04.2026 - Current
Security Officer
Allied Universal Security Services
08.2025 - 02.2026
Security Officer
Unparalleled Security
05.2022 - 07.2025
Sales Representative
Threshold
03.2022 - 10.2023
Food Service Assistant
Augsburg University Dining Services
08.2021 - 02.2022
Assistant Manager
Gaurdian
03.2020 - 08.2021
Dispatcher
Prospect Airport Services
01.2019 - 02.2020
High School Diploma -
UBAYA High School
Bachelor - Management Information Systems
Minneapolis Community & Technical College