Hafsa Hussein Ali

• Conducted voter outreach by calling and tracking voter registration cards throughout San Diego.
• Furnished assistance and advice to new voters on proper steps and procedures.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Responded to customer questions and objections to address concerns and build rapport.

• Assist newly arrived immigrants in navigating and completing essential forms while facilitating their integration into our society
• Organize and facilitate educational programs and workshops for high school students
• Provide tutoring sessions for children ages 5 to 18 on a bi-weekly basis, and keep track of their academic progress.
• Prepared, coordinated, and distributed information about yearly schedule of activities and classes.

• Delivered comprehensive patient care, including hygiene, mobility assistance, and meal preparation
• Collaborated with healthcare professionals to update treatment plans and patient issues
• Provided empathetic support to individuals facing health challenges
• Administered therapeutic treatments, managed linens, and ensured patient comfort and safety.

Managed general office tasks such as answering calls, sorting mail, providing customer service, and liaising with vendors for office supplies.

Supported technology needs, including troubleshooting software, managing department databases, and creating reports, forms, and correspondence.

Coordinated staff support activities, including scheduling meetings, travel arrangements, classroom coverage, and participating in professional development opportunities.