Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hafsa Suleiman

Bloomington

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

8
8
years of professional experience

Work History

Personal Care Assistant

Sunshine Residential
03.2022 - 04.2024
  • Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
  • Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Promoted independence with structured routines and clear communication to support clients in their daily lives.
  • Assisted patients with self-administered medications.
  • Monitored vital signs regularly, promptly reporting any abnormal findings to medical professionals for further evaluation.

Direct Support Professional

First Meridian
11.2018 - 01.2022
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.
  • Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
  • Advocated for clients'' rights within the broader community, raising awareness about issues affecting those with disabilities.
  • Trained new staff on best practices in direct support, elevating overall quality of care provided.

Interpreter

IRC
07.2016 - 10.2018
  • Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
  • Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
  • Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
  • Contributed to increased customer satisfaction by addressing client concerns through professional interpretation services.
  • Enabled timely delivery of services to non-English speaking customers by translating written documents accurately and efficiently.
  • Assisted in the successful completion of various business projects by providing language support during meetings and presentations.
  • Translate written and spoken material both in Swahili, Somali into English
  • Met with clients in hospital setting, clinics, and immigration offices.

Education

High School Diploma -

Pangani Girls High School
Nairobi, Kenya
12-2011

Skills

  • Emotional support
  • Behavior management
  • CPR certified
  • EMR / EHR
  • Observational skills
  • Dementia care
  • Incident reporting
  • Team collaboration
  • Flexible schedule
  • HIPAA compliance
  • English, Swahili, and Somali fluency

Languages

English
Full Professional
Swahili
Full Professional
Somali
Native or Bilingual
Arabic
Professional Working

Timeline

Personal Care Assistant

Sunshine Residential
03.2022 - 04.2024

Direct Support Professional

First Meridian
11.2018 - 01.2022

Interpreter

IRC
07.2016 - 10.2018

High School Diploma -

Pangani Girls High School

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Hafsa Suleiman