Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hailee Morales Costilla

Saint Paul

Summary

Dynamic Sales Associate specializing in customer service, team collaboration, and problem resolution. Proven ability to enhance shopping experiences and support sales goals through effective communication and multitasking. i’m looking to gain more experience and knowledge in a field of nursing to further my career aspirations.

Overview

1
1
Language
4
4
years of professional experience

Work History

Sales Associate

Footlocker.com Inc.
Maplewood
01.2024 - Current
  • Provided exceptional customer service to ensure positive shopping experiences.
  • Guided customers in selecting footwear and apparel to enhance their shopping experience.
  • Assisted customers in locating desired products, answered questions, and offered product advice.
  • Addressed customer inquiries and concerns promptly to ensure satisfaction and loyalty.
  • Addressed customer complaints with professionalism in a professional manner.
  • Maintained knowledge of current promotions and product offerings.
  • Processed transactions accurately using point-of-sale systems.
  • Collaborated with team members to achieve sales goals collaboratively.
  • Organized merchandise displays to enhance store presentation.
  • Handled inventory management tasks including stock replenishment and organization.
  • Trained new team members on cash register operation, stock procedures, and customer service to improve team efficiency.

Kitchen Assistant

St. Croix Lutheran High School
Saint Paul
08.2022 - 06.2023
  • Coordinated with kitchen staff to ensure timely meal service for students, enhancing the dining experience.
  • Supported food preparation and ingredient assembly, contributing to daily meal readiness.
  • Ensured cleanliness and organization of kitchen stations and storage areas, promoting efficient workflow.
  • Maintained cleanliness of kitchen equipment and workspaces throughout shifts.
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, and pots.
  • Cleaned utensils thoroughly in preparation for customer service, dishes, and glasses for customer use.
  • Followed safety guidelines while handling food and kitchen tools.
  • Performed basic maintenance duties such as cleaning floors or walls.

Education

High School Diploma -

Twin Cities Academy
Saint Paul, MN
06-2026

Skills

  • Customer service
  • Sales presentation
  • Team collaboration
  • Problem resolution
  • Time management
  • Multitasking
  • Effective communication
  • Verbal/written communication
  • Listening skills
  • Relationship building
  • bilingual (Spanish and English)
  • Dependable team player
  • Goal oriented
  • Friendly and outgoing
  • Quick learner
  • Culturally aware

Languages

Spanish
Native/ Bilingual

Timeline

Sales Associate

Footlocker.com Inc.
01.2024 - Current

Kitchen Assistant

St. Croix Lutheran High School
08.2022 - 06.2023

High School Diploma -

Twin Cities Academy
Hailee Morales Costilla