- Makeup
- Health and Wellness
- Fashion
- Horseback Riding
- Crafting and DIY Projects
- I have a passion for photography and editing photos
Hailee Rosentreter
Chaska
Summary
Dynamic and results-driven professional with experience at Mystic Lake Casino, excelling in guest engagement and sales. Proven ability to enhance customer satisfaction through effective upselling and maintaining pristine environments. Skilled in cleaning and sanitation, with a strong focus on achieving operational excellence and fostering a welcoming atmosphere for clients.
Overview
4
4
years of professional experience
Work History
Spa Attendant
Mystic Lake Casino
Prior Lake, MN
12.2024 - Current
- Maintained cleanliness and organization of spa facilities to ensure a welcoming environment for guests.
- Assisted in setting up treatment rooms and preparing equipment for spa services efficiently.
- Provided exceptional customer service by addressing guest inquiries and resolving concerns promptly.
- Monitored inventory levels of supplies, reporting shortages to management for timely replenishment.
- Assisted in increasing spa revenue by effectively promoting and upselling various treatments and products.
- Attended regular training sessions on industry trends and product developments to stay current in providing top-notch services for clients'' needs.
Fulfillment Associate
Sanmar Distribution Center
Shakopee, MN
06.2023 - 07.2024
- Accurately picked and packed customer orders for timely shipment.
- Collaborated with team members to enhance workflow efficiency.
- Ensured compliance with safety protocols during daily operations.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
Fulfillment Expert
Target
Chaska, MN
11.2021 - 08.2022
- Streamlined order fulfillment processes, enhancing efficiency and customer satisfaction.
- Collaborated with cross-functional teams to resolve fulfillment-related issues effectively.
- Developed process improvements that increased workflow efficiency within the department.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
Education
High School Diploma -
Integrated Arts Academy
Chaska, MN06-2023
Skills
- Cleaning and sanitation
- Guest engagement
- Sales and upselling
- Opening and closing procedures
Accomplishments
- Achieved high retail sales through training seminars.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Recognized by customers for expedient and effective service.
- Awarded "Department of the Month" for delivering outstanding administrative support.
Interests
Timeline
Spa Attendant
Mystic Lake Casino
12.2024 - Current
Fulfillment Associate
Sanmar Distribution Center
06.2023 - 07.2024
Fulfillment Expert
Target
11.2021 - 08.2022
High School Diploma -
Integrated Arts Academy