Summary
Overview
Work History
Education
Skills
Education and Training
Certification
Timeline
Generic

Hailey Paul

Vesta

Summary

Flexible hard worker ready to learn and contribute to team success.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Representative

TigerTough
07.2023 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Jessica’s Daycare

Jessica
09.2021 - 07.2023
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Guided children in learning essential skills related to colors, shapes, and letters.
  • Organized and led activities to promote physical, mental and social development.

Wayne’s Tractor Repair

Wayne
12.2020 - 04.2021
  • Utilized safety practices and procedures, following established rules and regulations.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.

Education

High School Diploma -

Wabasso Secondary
Wabasso, MN
05.2023

Skills

  • Multi-sensory activities
  • Excellent communication skills
  • Active listener
  • Punctual
  • Approachable
  • Culinary aptitude
  • Customer Seating
  • Processing Payments
  • Flexible Schedule
  • Computer Skills
  • Microsoft Office
  • Critical Thinking
  • Good Work Ethic
  • First Aid/CPR
  • Friendly, Positive Attitude
  • Customer Service
  • Training & Development

Education and Training

true

Certification

CPR & FIRST AID CERTIFICATION

Timeline

Customer Service Representative

TigerTough
07.2023 - Current

Jessica’s Daycare

Jessica
09.2021 - 07.2023

Wayne’s Tractor Repair

Wayne
12.2020 - 04.2021

High School Diploma -

Wabasso Secondary

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Hailey Paul