Hailey Swenson
Bloomington
Summary
Passionate about helping individuals achieve their best, I possess a warm and patient demeanor. Proficient in behavioral principles and techniques, I quickly learn and apply new strategies. Ready to utilize and enhance my skills in observation and data collection as a Behavior Technician.
Overview
2
2
years of professional experience
Work History
Bookseller
Barnes & Noble
11.2022 - 11.2023
- Developed strong interpersonal communication skills by assisting diverse customers, listening actively to their needs, and providing tailored recommendations, demonstrating empathy and patience
- Managed customer inquiries, addressing concerns and providing information on various topics, honing problem-solving abilities and the capacity to engage in clear, compassionate communication
Summer Intern
Sankalpa Therapy and Wellness Center
05.2022 - 08.2022
- Gained strong team collaboration skills working with therapists, wellness providers and other staff
- Maintained confidential client records, ensuring accuracy and compliance with privacy regulations (HIPPA)
- Supported administrative tasks, including data entry, documentation, and organizing patient files, to ensure efficient office operations
Education
BS - Psychology
Arizona State University
Tempe, AZ05.2024
Skills
- Documentation skills
- Active listening
- Applied behavior analysis
- Time management
- Multitasking and organization
- Empathy and patience
- Team collaboration
- Verbal and written communication
Timeline
Bookseller
Barnes & Noble
11.2022 - 11.2023
Summer Intern
Sankalpa Therapy and Wellness Center
05.2022 - 08.2022
BS - Psychology
Arizona State University
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