Haley Edstrom
Senior Sales Associate
Blaine
Summary
Professional service expert prepared for senior role. Strong focus on team collaboration and achieving results. Excellent at adapting to changing needs and always reliable. Skilled in client relations, conflict resolution, and operational management. Known for leadership, communication, and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Senior Service Associate
Showdown Displays
01.2022 - Current
- Customer support through phone calls and responding to emails
- Verifying product specifications
- Place orders for customers
- Assist with resolving order issues and directing customers to the appropriate service department
- Assist in training new employees
Cashier, Donut maker, Manager
Tiny Tim Donuts
09.2015 - 10.2021
- Manage/Supervise employees
- Monitor and manage tills for shift and shift changes
- Lead Mixer
- Manage stock counts and product volume
- Seasonal
Warehouse package handler
Amazon
12.2020 - 05.2021
- Package sorting, scanning, and placement for delivery
- Assist with new associate training
Cashier/Jump Ref
Zero Gravity
09.2017 - 08.2019
- Monitor jump areas and ensure safety rules are being followed
- Communicate with jump guests about area rules, jump times, and activities available
- Provide instruction and supervision on the laser tag course
- Provide customer service for check-in jump times, assist with, completing waivers, manage questions and concerns
Education
Winona State University
Winona, MNHigh School diploma -
Irondale High School
New Brighton, MN05-2019
Skills
- Adaptable
- Problem solver
- Rapid learner
- Reliable team member
- Works well in teams
- Strong communication skills
- Salesforce
- Acumatica
- Proficient in Microsoft Office- Teams, outlook, and excel
- Problem resolution
- Multitasking Abilities
Timeline
Senior Service Associate
Showdown Displays
01.2022 - Current
Warehouse package handler
Amazon
12.2020 - 05.2021
Cashier/Jump Ref
Zero Gravity
09.2017 - 08.2019
Cashier, Donut maker, Manager
Tiny Tim Donuts
09.2015 - 10.2021
Winona State University
High School diploma -
Irondale High School