Haley Rasmussen
Lakeville
Summary
Dedicated individual with strong customer service skills and a heart for care giving. Compassionate and adaptable, known for strong problem solving abilities and effective time management. Strong organizational skills and teamwork. Committed to fostering a positive environment while managing multiple tasks effectively.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Infant Room Teacher's Assistant
Care Corner Daycare
10.2025 - 01.2026
- Managed diaper changes for babies.
- Prepared and provided bottles for younger babies.
- Coordinated and administered snack time for older babies.
- Aided lead teachers by offering immediate assistance.
- Engaged babies through interactive play activities.
- Ensured constant cleanliness and organization of room, eliminating any potential hazards for babies.
- Placed babies down for naps.
- Managed drop-off and pick-up arrangements with parents.
- Update parents on baby's daily activities, interactions, and any incidents that occurred throughout the day.
- Adapted quickly to changing needs of infants during daily care routines.
- Documented feeding schedules, amounts, diaper changes, napping periods, and medication administration for each baby to give to their parents at pick-up.
Host
Southern Social
06.2023 - 02.2024
- Greeting and seating guests promptly to enhance customer experience
- Managing reservations and waitlists using restaurant management software
- Assisting servers in delivering food and drinks efficiently
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
- Addressing guest inquiries and concerns to ensure satisfaction
- Training new hosts on operational procedures and customer service standards
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
No Degree - Nursing
Minnesota State University, Mankato
Mankato, MN05.2029
High School Diploma -
Eastview High School
Apple Valley, MN05.2025
Skills
- Strong work ethic
- Customer service
- Friendly and likeable
- Problem-solving
- Multitasking and organization
- Child care
- Time management
- Team collaboration
- Adaptability and flexibility
- Decision-making
- Approachable
- Efficient under pressure
- Emotionally supportive
- Positive reinforcement
- Social skills development
- Positive role model
- Compassion and empathy
Certification
- CNA Certified - Certified Nurse Assistant
Timeline
Infant Room Teacher's Assistant
Care Corner Daycare
10.2025 - 01.2026
Host
Southern Social
06.2023 - 02.2024
No Degree - Nursing
Minnesota State University, Mankato
High School Diploma -
Eastview High School