Dynamic and detail-oriented professional with extensive experience in customer service. Proven ability to enhance guest satisfaction through exceptional hospitality and efficient cash handling. Skilled in maintaining cleanliness and organization, ensuring a welcoming environment while effectively training new employees. Committed to delivering memorable dining experiences. Always eager to learn something new and pass on any knowledge I've gained in my experiences.
Giving customers a good dining experience.
Notifying customers of any specials we had that day and having knowledge of the menu to help answer any questions a customer may have.
Used time management skills to ensure that guests food gets to their table in a timely manner.
Doing my payout at the end of my shift correctly and accurately and completing my assigned side work.
Keeping my section of the restaurant stocked and clean.
Running the cash register and giving customers their correct change.
Assisting customers with any questions or concerns they have and helping guests at the gas pumps if needed.
Being observant of the store, gas pumps and merchandise.
Keeping the inside of the store and outside parking lot clean and organized.
Assisting with the store order.
Checking in and putting away the stores truck order and ensuring that nothing was missing.
Keeping the stores machines clean and working properly.
Knowing the layout of the store and where to go to find the part needed for orders.
Packaging parts that needed to be shipped to other stores and putting them in the correct route number for the hub drivers to deliver.
Assigning myself pick tours to complete multiple orders at a time.
Putting away the parts that we receive in their correct spot.
Having knowledge on car parts and using their computer system to look up different prices and options offered to better assist them.
Prepping the food for the sandwich and salad line or the pizza line.
Following the stores recipes and food presentation guidelines.
Keeping the pre made deli cooler stocked up and making sure the oldest product is in front and the newest is in the back also checking for any expired dates.
Baking or thawing some of the bakery items and treats.
Giving customers a good dining experience and suggesting classic menu items.
Taking dine in customers orders and entering them into the computer correctly.
Checking in with the tables in my section to ensure their orders were brought out and they are satisfied with their food.
Staying organized especially for large parties who will want to split up the bill a bunch of different ways.
While bartending making sure I got the servers their drink orders in a timely manner.
Having knowledge of the entire food menu and drink menu.
Offering happy hour and knowing which items were on the happy hour menu as well as any seasonal dishes or beverages.
Keeping my section clean, organized and stocked and completed any assigned side work.
Doing my check out at the end of my shift and handling the money accurately.
Helping guests at the cash register or gas pumps if needed.
Making sure my cashier check out was done correctly and that my register gets counted down accurately.
Keeping the entire store stocked up, clean, and organized.
Keeping the gas pumps clean and the parking lot maintained.
Accurately running the lottery machine, money order machine, and knowing how to process a check if a customer wanted to pay that way.
Putting away the store order on truck day and making sure we received everything on the receipt and handling any discrepancies correctly.
Training in new employees.
Problem solved whatever issues that arrived like what to do if our credit card machines were down or if the registers were not working correctly.
Greeting dine in customers as soon as they walk in the door.
Seating guests in the correct section and following the seating chart.
Answering the stores phone and helping with any questions a guest had.
Handled the restaurants to go orders, ensured their food was bagged up nicely and that they got everything they ordered, accurately maintained the restaurants to go order cash till.
Completing all assigned side work.
Thanking guests for their business and making sure they want to come back again.
Trained new employees correctly.
Delivered food to guests tables.
Knowledge and recognition of the menu, being able to look at a plate and knowing which item it is.
Keeping the food runner station clean stocked and organized.