Haley Ulwelling
Elk River
Summary
Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Server
Muddy Cow
09.2025 - Current
- Delivered exceptional customer service by promptly taking orders and addressing guest inquiries.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in food and beverage preparation, ensuring adherence to quality standards.
- Collaborated with team members to ensure efficient workflow during peak hours.
Server
Chili's Bar and Grill
04.2023 - 09.2025
- Adapted quickly to changing priorities in a fast-paced environment, maintaining composure under pressure.
- Supported cash handling processes by accurately processing payments and managing transactions.
- Learned menu items thoroughly to provide accurate recommendations to guests.
- Engaged with customers to create a welcoming atmosphere, fostering repeat business opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cook, Server
TGI Fridays
02.2020 - 04.2023
- Prepared and cooked menu items according to company recipes and standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring stock levels met demand.
- Collaborated with team members to ensure timely food service during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
PCA
Midwest Home Health Care
10.2020 - 07.2022
- Assisted clients with daily living activities to enhance independence and quality of life.
- Administered medications according to care plans while ensuring compliance with safety protocols.
- Maintained accurate records of client progress and communicated updates to healthcare teams.
- Implemented personalized care strategies based on individual client needs and preferences.
- Monitored client health metrics, reporting any significant changes to supervisors promptly.
- Assisted patients with daily living activities, promoting independence and wellbeing.
Line Manager
Seventh Street Social
06.2019 - 09.2019
- Managed inventory levels, reducing waste through effective stock control practices.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Collaborated with head chef to develop seasonal menu offerings and innovative recipes.
- Assisted in meal preparation and quality control in high-volume kitchen environment.
- Maintained cleanliness and organization of kitchen workspace, adhering to food safety standards.
- Executed daily service operations, ensuring timely delivery of dishes during peak hours.
- Contributed to team meetings focused on improving kitchen workflows and service delivery.
Manager
Noodles & Company
05.2018 - 03.2019
- Trained and mentored staff on operational procedures and customer engagement techniques.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Fostered a positive work environment, improving employee morale and retention rates.
- Led initiatives that streamlined workflows, resulting in improved service speed and guest experience.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Oversaw daily operations, ensuring quality and consistency in food preparation and customer service.
Shift Manager
SUBWAY®Restaurants
02.2015 - 08.2017
- Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
- Supervised daily operations to ensure efficiency and adherence to standards.
- Trained and mentored team members on food safety and customer service protocols.
- Implemented process improvements that enhanced workflow and increased team productivity.
- Resolved customer complaints promptly to maintain high satisfaction levels and loyalty.
- Monitored compliance with health regulations during food preparation and service operations.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Promoted a positive work environment through open communication and constructive feedback.
Education
High School Diploma -
Becker High School
Becker, MN2017
Skills
- Customer service
- Cash handling
- Food preparation
- Inventory management
- Menu knowledge
- POS system operation
- Team collaboration
- Quality control
- Staff training
- Time management
- Multitasking capabilities
- Fast-paced adaptability
- Communication skills
- Strong work ethic
- Guest engagement
- Hospitality service expertise
- Memory retention
Timeline
Server
Muddy Cow
09.2025 - Current
Server
Chili's Bar and Grill
04.2023 - 09.2025
PCA
Midwest Home Health Care
10.2020 - 07.2022
Cook, Server
TGI Fridays
02.2020 - 04.2023
Line Manager
Seventh Street Social
06.2019 - 09.2019
Manager
Noodles & Company
05.2018 - 03.2019
Shift Manager
SUBWAY®Restaurants
02.2015 - 08.2017
High School Diploma -
Becker High School