Haley (Milo) Harcourt
Eagan
Summary
I am a dynamic retail professional with extensive experience at Total Wireless, excelling in inventory control and store organization. Proven track record in enhancing operational efficiency and mentoring staff. Strong problem-solving skills complemented by meticulous attention to detail, driving sales growth and optimizing store performance through strategic management and effective team collaboration.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
Circle K
06.2023 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Store Manager
Total Wireless
02.2025 - 07.2025
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Shift Lead Supervisor
Starbucks
09.2020 - 12.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Conducted regular inventory checks, maintaining optimal stock levels to meet customer demand without excess waste or surplus.
- Improved team efficiency by implementing effective scheduling and task delegation.
- Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.
Education
High School Diploma -
School of Environmental Studies
Apple Valley, MNSkills
- Problem-solving
- Retail operations
- Inventory control
- Store organization
- Time management
- Attention to detail
- Store operations
Timeline
Store Manager
Total Wireless
02.2025 - 07.2025
Assistant Store Manager
Circle K
06.2023 - Current
Shift Lead Supervisor
Starbucks
09.2020 - 12.2022
High School Diploma -
School of Environmental Studies
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