Halle Nyhus
Minneapolis
Summary
Experienced and highly motivated marketing sales professional seeking position to utilize past work experience that will provide career advancement.
Overview
11
11
years of professional experience
Work History
Patient Care Coordinator
Wrightchat
03.2023 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Fostered strong relationships with referral sources for increased network connections, benefiting both the clinic and its patients through expanded resources.
Server
Corn & Rye
09.2022 - Current
- Provided friendly, courteous service to create memorable moments for the bride, groom, and their guests.
- Maintained flexible work schedule to meet event needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals.
External Marketing
Crescent Medical Center
08.2018 - 05.2021
- Identified appropriate marketing channels and target customers for campaigns.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Worked within budget parameters to develop and implement marketing strategies.
- Maintained routine communication with patients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Researched potential patients and markets to prepare for appointments.
- Worked to develop network by identifying and pursuing new leads, as well as attending industry events..
- Fostered collaborative efforts to schedule, host and facilitate events and identify further opportunities to reach members of the community.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
Marketing Coordinator
Meyer Chiropractic Clinic
02.2017 - 06.2018
- Boosted brand awareness with target customer demographics with social, print and email campaigns.
- Answered general marketing department inquiries by email, phone and mail.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook and Instagram.
- Tracked and reported on marketing campaign responses.
- Planned and executed internal and external marketing events.
Patient Care Coordinator
Texas Partners In Healthcare
07.2014 - 02.2017
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients and families to deliver excellent and direct individualized patient care, to develop future plans and discuss care actions.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Sent and handled electronic requests for new medications and medication refills.
- Built strong referral network by developing strategic relationships with general practitioners and internists.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Trained new employees on multiple medical billing programs and data entry software.
Leasing Agent
Adara Communities
08.2013 - 07.2014
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Performed background, reference and credit checks as part of screening process of prospective tenants
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
Education
Associate of Arts - Business Administration
Stephen F Austin State University
Nacogdoches, TX07.2013
Skills
- Administering Social Media Accounts
- SEO Strategies
- Market Planning and Execution
- Excellent Communication and Interpersonal Skills
- Over 5 years experience with EMR software
- Proficient with MS Office Suite
- Effective Customer Service and Time Management Skills
Affiliations
HEB Chamber of Commerce
Fraternal Order of Eagles
Volunteering
Meals on wheels, Dallas SPCA. Special Olympics Minnesota.
Timeline
Patient Care Coordinator
Wrightchat
03.2023 - Current
Server
Corn & Rye
09.2022 - Current
External Marketing
Crescent Medical Center
08.2018 - 05.2021
Marketing Coordinator
Meyer Chiropractic Clinic
02.2017 - 06.2018
Patient Care Coordinator
Texas Partners In Healthcare
07.2014 - 02.2017
Leasing Agent
Adara Communities
08.2013 - 07.2014
Associate of Arts - Business Administration
Stephen F Austin State University
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