Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Halle Runez

Saint Paul

Summary

Dynamic professional with extensive experience in customer service and patient care at the University of St Thomas. Proven ability to manage inquiries effectively while maintaining confidentiality. Skilled in documentation review and adept at fostering positive relationships. Recognized for leadership and a friendly demeanor, ensuring a welcoming environment for all clients.

Overview

5
5
years of professional experience

Work History

Event Staff/Front Desk

University of St Thomas
St Paul
08.2023 - Current
  • Handled customer inquiries, answered questions, and resolved problems in a timely manner
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Set up and take down materials for events
  • Ensure the safety of all residents and alert Public Safety if needed.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Provided administrative support such as filing documents, photocopying and scanning materials.
  • Explained policies and procedures to visitors.

Flu Clinic Assistant

University of St Thomas
St Paul
10.2023 - 11.2024
  • Seasonal position during flu season at the University of St Thomas.
  • Maintained patient records using electronic health record systems.
  • Educated patients on clinic policies and procedures during visits.
  • Ensure patient confidentiality
  • Work in a health care setting at the university's center for well-being
  • Assisted healthcare providers with patient check-ins and appointment scheduling.

Respite Care Provider

Fiscal Assistance
DeForest
07.2023 - 02.2024
  • Hired for an in-home caregiver position for child with low functioning Autism.
  • Organized and cleaned home after activities
  • Played games, made crafts, and read books to young children
  • Created different types of activities to enhance physical and intellectual development
  • Learn various ways to communicate with children with special needs
  • Travel with kids to sensory zones or other locations
  • Assist in feeding and bathroom tasks
  • Developed personalized care plans for clients

Quality Intern

Evco Plastics
DeForest
06.2022 - 02.2024
  • Evco is a medical manufacturing company with many locations and customers across the country.
  • File and organize papers, certifications, and other important documents.
  • Test and examine medical parts to ensure they meet the company's criteria.
  • Package medical equipment.
  • Answer questions related to manufacturing.
  • Keep paperwork consistent with speculation records.
  • Assist in internal audits.
  • Use advanced machinery and computer programs to measure products.

Host/Server

BB Jack's Restaurant
DeForest
09.2020 - 09.2022
  • A local family restaurant in a suburb of Madison, WI.
  • Handling money and calculating numbers.
  • Cleaned tables and sanitized surfaces to ensure a safe environment for customers and staff.
  • I greeted customers and kept the business organized.
  • Answer phones, take online orders, and take out orders.
  • Worked in a fast-paced environment with efficiency.
  • Memorize the menu items and specials.

Education

Bachelors of Science - Biology

University of St Thomas
St Paul, MN
12-2025

High School Diploma -

Deforest Area High School
Deforest, WI
06.2022

Skills

  • Customer service
  • Time management
  • Communication skills
  • Documentation review
  • Computer skills
  • Experience with children
  • Leadership
  • Medical terminology
  • Patient care
  • Friendly, positive attitude

Volunteer Experience

  • Regions Hospital, summer volunteer program in the digestive care unit and the surgery center.
  • Second Hand Harvest, packaging food items to ship to food shelves, and providing thousands of meals to under-resourced populations.
  • Sun Prairie United Methodist Church, fellowship, seasonal yard work, ushering, and communion.

Timeline

Flu Clinic Assistant

University of St Thomas
10.2023 - 11.2024

Event Staff/Front Desk

University of St Thomas
08.2023 - Current

Respite Care Provider

Fiscal Assistance
07.2023 - 02.2024

Quality Intern

Evco Plastics
06.2022 - 02.2024

Host/Server

BB Jack's Restaurant
09.2020 - 09.2022

Bachelors of Science - Biology

University of St Thomas

High School Diploma -

Deforest Area High School

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Halle Runez