Hallelia Morgan
Andover
Summary
As a High School PSEO student, I know a lot about working hard. In my previous school and job experience, I have learned to be diligent, fast paced, open to correction and am able to remain calm under extreme pressure. I am reliable, flexible and have a solid background in food service. I have skills in cash and card handling and am able to be kind, respectful and listening to customers. I maintain a high standard of cleanliness and am able to log inventory. I know how to use an oven to make sandwiches and espresso machines. I am ready to work hard and efficiently and have flexible hours.
Overview
1
1
year of professional experience
Work History
Barista
Caribou Coffee
Andover, MN
11.2025 - Current
- Prepared beverages following standardized recipes and customer preferences.
- Worked in very fast paced environment and kept calm and expertise throughout.
- Operated espresso machines, bean grinders, sandwhich ovens
- Restocked and kept track of inventory
- Assisted customers with menu selections, providing product information and recommendations.
- Handled cash, card and coin transactions efficiently
- Helped deal with unsatisfied customers
- Maintained cleanliness of workstations and equipment to meet health and safety standards.
- Worked well with other team members
- Participated in training sessions to learn new products and improve service skills.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Sandwhich making
Sales Associate
Once Upon A Child
Round Lake, MN
05.2025 - 09.2025
- Worked as cashier, managed cash and card
- Managed returns, refunds and exchanges
- Handled money honestly and expertly
- Helped customers by answering questions, helping them find the right products and upselling.
- Maintained cleanliness in store: sweeping, cleaning bathrooms, vacuuming, lifting heavy objects to put away.
- Worked well with other team members and created good relationships
- Correctly processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm in midst of stressful situations like angry, yelling customers and screaming children.
- Tagged, hung and put away clothes correctly
Education
No Degree - Exercise Science
Anoka Ramsey Community College
Coon Rapids, MN05-2029
Skills
- Cash register operation
- Order taking
- Team collaboration
- Calm demeanor
- Reliable and dependable
- Food serving and preparation
- Flexible schedule
- Friendly and outgoing
- Adaptive and creative
- Beverage and food preparation
Timeline
Barista
Caribou Coffee
11.2025 - Current
Sales Associate
Once Upon A Child
05.2025 - 09.2025
No Degree - Exercise Science
Anoka Ramsey Community College