Hamdi Afyare
Minneapolis
Summary
To apply my extensive experience in case management, medical interpretation, and residential care to the role of Site Manager for Low-Income Housing. I am committed to fostering a supportive community and ensuring the effective operation of housing facilities.
Overview
21
21
years of professional experience
Work History
MACV MNVEST Case Manager
01.2022 - Current
- Provided home- and community-based case management services to Veterans who are homeless or at risk of homelessness, focusing on overcoming barriers such as justice involvement, mental and physical health challenges, and chemical dependency
- Managed multiple funding sources, ensuring accurate financial documentation and compliance with program requirements tailored to the unique needs of Veterans
- Developed strong relationships with landlords to facilitate housing placements and provide ongoing tenant support, specifically addressing the challenges Veterans face
- Conducted in-home visits, created individualized goal plans, and maintained comprehensive participant records to track progress and ensure housing stability
- Demonstrated familiarity with Yardi to manage tenant records, ensure compliance with housing requirements, and meet regulatory standards for tenant eligibility
- Assisted clients in staying compliant with or qualifying for low-income housing programs such as Section 8, Section 42, HUD-VASH, GRH, and other State and HUD-based funding
- Demonstrated a strong understanding of tenant and landlord rights, facilitating successful housing support and landlord relations
- Navigated eviction processes, helping clients and landlords reach agreements to terminate leases, avoiding eviction filings and preventing eviction records for tenants.
Medical Interpreter (Somali/English)
Freelance
01.2008 - Current
- Provided medical interpretation services in a variety of healthcare settings, ensuring accurate communication between healthcare providers and Somali-speaking patients
- Assisted in translating medical documents and patient information, facilitating clear understanding and informed consent
- Played a crucial role in bridging cultural and language gaps, improving patient outcomes, and enhancing the overall healthcare experience for Somali-speaking individuals.
Rapid Rehousing Case Manager
Catholic Charities Shelter
01.2022 - 03.2024
- Facilitated the rapid rehousing process for clients, helping them secure permanent housing and overcome barriers related to homelessness
- Partnered with housing locators and landlords to ensure successful housing placements
- Conducted regular home visits, inspections, and assessments to support client retention and compliance, ensuring long-term housing stability
- Coordinated with community services, including legal aid, mental health support, and public benefits, to meet the diverse needs of clients from various cultural backgrounds
- Assisted clients with compliance and qualification for low-income housing programs and various funding sources
- Applied knowledge of tenant and landlord rights to support clients and facilitate agreements to avoid eviction and ensure housing stability.
Emergency Shelter Case Manager
Catholic Charities Shelter
01.2020 - 01.2022
- Engaged intensively with shelter residents, providing case management to connect them with housing and supportive services
- Assisted clients with service planning, addressing barriers to housing, and facilitating access to permanent housing opportunities
- Maintained case management notes in the HMIS database and ensured compliance with all documentation requirements
- Worked with clients from diverse cultural backgrounds, ensuring that services were culturally appropriate and accessible
- Applied expertise in tenant and landlord rights to navigate eviction processes and facilitate lease terminations to prevent eviction records.
Residential Treatment Specialist
Avivo Women’s Treatment Center
01.2018 - 01.2020
- Provided support to clients in a residential treatment setting, including documentation, chart management, and crisis intervention, with a focus on supporting women in recovery from substance abuse
- Assisted in the intake process, including orientation and safety checks, and provided referrals to community resources to support clients’ long-term recovery
- Supported the day-to-day operations of the treatment center, ensuring a clean and safe environment for residents
- De-escalated situations when clients became irritable, particularly during detox, and ensured clients’ needs were met.
Residential Care Assistant
ONE Twelve Treatment Center
01.2017 - 01.2018
- Monitored and supported clients in a residential treatment facility, responding to emergencies and managing crises, with a focus on individuals recovering from substance abuse
- Supervised client activities, monitored health needs, and assisted with the self-administration of prescribed medications
- Managed client admissions and discharges, including completing all required paperwork and conducting drug screens
- Provided guidance and support to clients, ensuring their needs were met and documented all relevant client data.
HHA/CNA
Allied Professionals / Grace Home MN
01.2014 - 01.2018
- Assisted residents with daily living activities, including personal hygiene, grooming, meal preparation, and mobility assistance
- Maintained a clean and safe environment, performed housekeeping duties, and ensured residents' comfort and well-being
- Followed care plans, accurately completed records and documentation, and communicated resident health status changes to the RN.
Program Coordinator
Somali Family and Youth Service
01.2007 - 01.2012
- Developed and managed community programs, including budgeting, staffing, and logistics, to support Somali families and youth
- Created standard operating procedures and provided leadership in program activities, crisis intervention, and emergencies
- Coordinated with external agencies, maintained public relations, and attended conferences to expand program reach
- Supervised and evaluated staff, providing ongoing training to enhance skills and ensure program effectiveness.
Restaurant/Customer Service Experience
01.2004 - 01.2008
- Developed strong customer service skills, managing diverse client interactions and ensuring a high level of satisfaction.
Education
Associate of Arts - Business Management
Dakota County Technical College
Rosemount, MN2024
Certificate - Nursing Assistance
Hennepin Technical College
Minneapolis, MN2008
High School Diploma -
South High School
Minneapolis, MN2004
Skills
- Patient support
- Case Management
- Care Coordination
- Performance Tracking
Additional Information
Committee Involvement: Serving on the Minnesota Assistance Council for Veterans (MACV) DEI Advisory Committee since May 2023, contributing to initiatives that promote diversity, equity, and inclusion within the organization, particularly in support of Veterans.
Serving on the Minnesota Department of Veterans Affairs (MDVA)DEI Advisory Committee since May 2024, contributing to initiatives that promote diversity, equity, and inclusion within the organization, particularly in support of Veterans.
Timeline
MACV MNVEST Case Manager
01.2022 - Current
Rapid Rehousing Case Manager
Catholic Charities Shelter
01.2022 - 03.2024
Emergency Shelter Case Manager
Catholic Charities Shelter
01.2020 - 01.2022
Residential Treatment Specialist
Avivo Women’s Treatment Center
01.2018 - 01.2020
Residential Care Assistant
ONE Twelve Treatment Center
01.2017 - 01.2018
HHA/CNA
Allied Professionals / Grace Home MN
01.2014 - 01.2018
Medical Interpreter (Somali/English)
Freelance
01.2008 - Current
Program Coordinator
Somali Family and Youth Service
01.2007 - 01.2012
Restaurant/Customer Service Experience
01.2004 - 01.2008
Associate of Arts - Business Management
Dakota County Technical College
Certificate - Nursing Assistance
Hennepin Technical College
High School Diploma -
South High School
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