Hani Ismail
Minneapolis
Summary
I am both an academically and professionally motivated person. I show a true nature of initiative, as when I do something, I do it to the best extent. I am filled with enthusiasm and have an ambitious characteristic. Key skills are also in IT, as I have extensive knowledge from studying cybersecurity. I take full responsibility for any tasks I undertake and am overall an excellent person to work with.
Overview
4
4
years of professional experience
Work History
Tenancy Manager
Marsh and Parsons
11.2024 - 04.2025
- Accomplished multiple tasks within established timeframes.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
Office service manager
Internet brands
09.2023 - 06.2024
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Addressed clients issues with compassion and professionalism, ensuring swift, successful resolution.
- Led and managed administrative staff to maintain smooth daily operations.
- Demonstrated flexibility and reliability in adapting to dynamic tasks.
Nursery assistant
Maggie and rose
10.2022 - 08.2023
- Read stories and lead activities to help children build foundational learning skills.
- Created caring bonds with children for comfort and safety within nursery.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Engaged children in stimulating learning-based activities and games.
- Developed positive, trusting relationships with groups of young children.
Team member
Ole and Steen
09.2022 - 07.2023
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Warmly greeted customers and proactively reduced wait times.
- Demonstrated proper food handling and safety standards.
- Delivered reliable customer service with attention to detail even under high pressure.
- Offered exceptional customer service with strong product knowledge.
- Remained flexible to cover shifts and work overtime as required.
Cafeteria worker
Dallo sports cafe
02.2021 - 02.2022
- Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
- Used kitchen equipment as instructed and to safety protocols.
- Took orders and portioned food for delivery to client tables.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches and special events.
- Observed health and hygiene standards to minimise food contamination.
Education
GCSEs -
Chiswick School
London, ENGA-Levels -
Chiswick School
London, ENGSkills
- Customer service: Easy to speak to and will always have a smile on my face!
- Self motivated: Has a clear initiative and will always be on task
- School program's: Mental health ambassador for the company Mind and took part in the student council
- Future frontier programs: To gain insight of the working world in order to gain a true nature of skill
Timeline
Tenancy Manager
Marsh and Parsons
11.2024 - 04.2025
Office service manager
Internet brands
09.2023 - 06.2024
Nursery assistant
Maggie and rose
10.2022 - 08.2023
Team member
Ole and Steen
09.2022 - 07.2023
Cafeteria worker
Dallo sports cafe
02.2021 - 02.2022
A-Levels -
Chiswick School
GCSEs -
Chiswick School
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