Hanna Hoskin
Minneapolis
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Applebee's Grill + Bar
Duluth, MN
07.2025 - Current
- Provided exceptional customer service to enhance guest satisfaction and retention.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu items, service protocols, and customer engagement techniques.
- Managed multiple tables simultaneously while maintaining high service standards under pressure.
- Resolved guest complaints swiftly, ensuring issues were addressed to uphold restaurant reputation.
Staffing Agent Assistant
Pediatech Nursing
Minnetonka, MN
05.2023 - Current
- Coordinated staffing of nurses to care for children with extensive medical needs
- Maintained strict adherence to HIPAA laws and confidentiality protocols
- Communicated regularly with employees and families to ensure high-quality care
- Worked collaboratively with team members to meet staffing demands and schedules
- Led recruitment efforts for nursing positions, ensuring alignment with organizational needs and compliance standards.
- Collaborated with healthcare teams to identify staffing requirements and develop tailored recruitment strategies.
Server/Bartender
The Local Bar and Grille
Ashland, WI
07.2024 - 06.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction.
- Managed order accuracy and timely delivery to enhance dining experience.
- Trained new staff on menu knowledge and service standards, improving team efficiency.
- Collaborated with kitchen staff to streamline communication and expedite orders.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Sales Associate
Fabletics
Minneapolis, MN
03.2022 - 07.2023
- Sold VIP memberships and guided guests through purchasing decisions
- Worked fitting rooms to assist and accommodate customer needs
- Stocked clothing walls, racks, and maintained organized displays
- Received and distributed new inventory throughout the store
Food and Beverage Associate
Target
Minneapolis, MN
01.2019 - 01.2022
- Stocked food and beverage items ensuring cleanliness and organization
- Maintained accurate inventory records and restocked items efficiently
- Assisted guests with locating products and provided excellent customer service
- Collaborated with multiple departments to support store operations
Education
Associate Degree - Business
Gogebic Community College
Ironwood, MI01.2025
High School Diploma - undefined
Cristo Rey Jesuit High School
Minneapolis, MN01.2023
Bachelor of Science - Business Management
Saint Scholastica
Duluth, MN12-2026
Skills
- Team Leadership & Collaboration
- Verbal & Written Communication
- Microsoft Word, Excel, PowerPoint
- Time Management
- Adaptability & Resilience
- Customer Service
Certification
Dean’s List
Languages
English
Native or Bilingual
Timeline
Server
Applebee's Grill + Bar
07.2025 - Current
Server/Bartender
The Local Bar and Grille
07.2024 - 06.2025
Staffing Agent Assistant
Pediatech Nursing
05.2023 - Current
Sales Associate
Fabletics
03.2022 - 07.2023
Food and Beverage Associate
Target
01.2019 - 01.2022
High School Diploma - undefined
Cristo Rey Jesuit High School
Associate Degree - Business
Gogebic Community College
Bachelor of Science - Business Management
Saint Scholastica