Hanna Ornelas
Minneapolis
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
4
4
years of professional experience
Work History
Financial Coordinator
FreedomWorks, Inc.
08.2023 - Current
- Managed 10-20 delinquent accounts monthly to obtain funds and eliminate aging balances.
- Developed internal requirements and standards to minimize regulatory risks and liability across programs.
- First line contact to resolve issues through active listening and open-ended questioning.
- Streamlined month-end closing procedures, reducing time spent on reconciliations and adjustments by ensuring accurate data entry of all invoices and payments.
Assistant House Manager
Serenity Village Recovery Homes
08.2022 - 12.2023
- Developed and implemented new housekeeping practices to increase productivity and cohesiveness among residents.
- Managed monthly rent and house fee collections for all 12 residents.
- Responsible for onboarding new residents into daily house routines.
- Actively dealt with residents who do not comply with rules and requirements of residency by enforcing disciplinary contract rules.
- Led regular house meetings weekly to stay updated on any concerns and best practices for housing needs.
Health and Beauty Care Department Manager
Hy-Vee
07.2022 - 08.2023
- Presented merchandise displays in visually appealing manners to attract clientele.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention by effective communication.
- Managed approximately 5 projects weekly efficiently from inception to completion ensuring timely delivery within budget constraints.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Server
The Villa
10.2021 - 03.2022
- Served food and beverages promptly with focused attention to customer needs on a scale of 10 tables.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - Accounting
Rasmussen University
Minneapolis, MN06-2026
Skills
- Verbal and Written Communication
- QuickBooks
- Computer skills
- Customer service
- Cash handling
- Microsoft Office
- Strategic planning
- Cross-functional collaboration
- Team leadership
Timeline
Financial Coordinator
FreedomWorks, Inc.
08.2023 - Current
Assistant House Manager
Serenity Village Recovery Homes
08.2022 - 12.2023
Health and Beauty Care Department Manager
Hy-Vee
07.2022 - 08.2023
Server
The Villa
10.2021 - 03.2022
Associate of Science - Accounting
Rasmussen University
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